I stayed here for a week in early March, 2007, and the entire experience was fantastic. I had the pleasure of being within the "Executive Club," which included a wonderful high-floor room (huge!); access to the executive club for breakfast and cocktails; and other amenities.

Ebisu is a great area of Tokyo, as well. A big high-end, great restaurants, amazing access to transportation, within a few minutes of all central Tokyo sights.

I visited the Westin Tokyo on a business trip between 17 Feb and 20 Feb and had a fabulous stay. As an SPG Platinum member, I was upgraded to a large room on the Executive Club floor. This room was large and elegant even by American standards, with a marble bathroom, HD TV, chaise lounge, couch and desk.

Unlike the previous reviewer, I found the service to be among the most polite and detailed of anyplace I've ever stayed. The turndown service provides freshly pressed pajamas and a kimono and the housecleaning folks are as close to perfect as I've seen. For example, the bathroom had an amenities kit with toothpaste, razor, etc. and every day the staff replaced every single item in the kit--and didn't just put it on the counter, they put it in the proper spot in the kit, zipped it closed and placed it in its spot on the counter. That's pretty amazing in my book.

My only ding on this place was for room service. I ordered a green curry chicken that was almost inedible--three very fatty slices of chicken, totaling maybe 1.5 ounces, all for a mere $30.

That aside, I would return in a heartbeat.

This hotel is fantastic. Wonderful rooms. Nicely appointed and the largest I have ever had in Tokyo. You'll think you are in the US or Europe.

The service here is top notch. Not only does everyone speak English, but you will receive that legendary Japanese style attention every time you meet a hotel employee.

And the location is a probably the only nice western style locale in the urban jungle of Tokyo. Here you will find tree-lined streets... yes... trees in Tokyo... it was a breath of fresh air... literally! You will find a nice open space mall with shops and restaurants right across the street.

The restaurants here are top notch. I highly recommend the Japanese steak house on the 22nd floor. The supreme beef is probably the best steak I have ever had... served up by a chef righ in front of you. Expect to pay $350 for a dinner for two with a bottle of wine. Well worth every yen.

John and Artemis Goldacre visited the Westin as part of our annual holiday, away from the perfect Island of Fuerteventura where we live, we wanted a hotel that had comfort and luxary with easy access to shops and as much entertainment we could muster, The Westin Tokyo provided all this with no disappointments.
Plenty of high quality shops on hand within a five minute walk, alittle further takes you to the main JR Line station of Ebisu where access to the whole of tokyo is a short comfortable train ride away ,once you have worked out the subway it is cheap and efficient as taxis can be very expensive.
A day at Disneyland Tokyo is a must as well as a visit to the Imperial Palace.
Our room had a perfect view of mount FUJI on a clear day which it is said if you see Fuji in the morning you are destined for a lucky day and every day we felt lucky.
The staff were great and accomodating a perfect place for your home from home in a big city.