Staying here is a real experience - we booked for the view and it was defiinitely worth it !

The rooms were flawless: Perfectly comfortable bed, very nice and high quality furniture and a fantastic view from everywhere (including the bath room). Shower and bath were both extremely comfortable.

Service was great from arrival to departure. The assistance provided for organizing our onward journey was just exceptional.

We had in-room breakfast and found this the only weakness. While very good in quality it arrived too early and the form provided is not unambiguous for all items. However apart from that all services provided were just perfect !

Exceptional.!!!
and from someone who is very fussy , that's praise indeed.This has to be one of the best hotel i have ever stayed in, and i have stayed in some very nice hotels around the world.

Everything about the hotel is perfect but the most outstanding has to be the wonderful staff, without exception all the staff were exceptionally helpful, polite and friendly, nothing was too much trouble for them.

Our stay at the Mandarin Oriental was flawless, as usual for Mandarin Hotels. The room was spacious with a fantastic view of Tokyo and Mount Fuji beyond.

Service was excellent, room service was prompt and the food was great.

Bathroom had all the amenities you'd need and more.

Breakfast was delicious with either a buffet or waiter service for meals prepared to order. Again the views were amazing, service and food excellent.

With all the hustle and bustle of Tokyo it was great to come back to the hotel and relax. If we returned to Tokyo again we would not hesitate to book again.

We stayed at the MO in July 07 and have very fond memories of this hotel/holiday. A truly magnificent memory, which my husband and I will cherish for, I am sure many years to come.

This is a fantastic hotel. It is the best hotels I have ever stayed in. The service was first class and the staff could not have been more polite, helpful and courteous. The rooms are beautifully decorated (and we only had a standard room), spacious and comfortable with a great floor to ceiling view. The design of the room is very stylish and comfortable with high quality materials and appliances. The room has a big Plasma TV and plenty of other fancy technology (i.e ipod and laptop connections). The bathrooms were also top notch, with a lovely big bath and separate shower and little flat screen TV. This is an expensive hotel but in comparison to other 5* hotels in Tokyo not that much more (sometimes even less) and well worth it.

We did not choose a breakfast rate as it is in a city and coffee shops are close by. We had breakfast in several coffee shops (like Starbucks or similar), which were all in 5-10 min walking distance and always on the way to the place we wanted to visit that day.

The location is also good. The subway access is in the hotel and you can get across town with the very efficient subway system.

The hotel restaurants are also excellent. Again pricey but food and service were out of this world. There are plenty of restaurants in nearby Ginza. Just jump in a taxi, the staff at the hotel entrance help in explaining the drivers were you want to go and make sure you know how to get back to the hotel – very sweet.

Another great benefit was that the Internet access was free.

Overall I am just repeating what many people have said before me. Fantastic Hotel you won’t regret staying at this hotel, it is a real experience.