(Rates from $490.13)
Shangri-la Hotel Dubai
Luxury hotel with pools near Burj Dubai skyscraper
Traveler ratings summary of Shangri-la Hotel Dubai, Dubai Hotel
| Overall satisfaction | 92% of travelers (12 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| 4.5 | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
| 4.4 | 4.5 | 4.7 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Write a review of this hotel (You may be required to sign in to verify your stay)
Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 13 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Fantastic Centraly located
Awesome service. Starbucks is one block away. Great for a business or vacation. highly recommend. Rooms are large, staff very friendly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Can’t wait to go back
I hane been to Dubai with my friends, and we have booked our stay at Shangri-la Hotel Dubai. We have booked 3-rooms appartment. It has a huge living room with modern furniture but the TV was small to the living room and it wasn’t LCD. the master room very big one, and the bathroom well orgnized and full of space. the hotel was 10 out of 10
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice hotel
The room was very comfortable and very clean. The hotel facilities are excellent, especially the gym. I would definetely stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Amazing
I stayed on the 40th floor in the Horizon Club and was very impressed with how wonderful this hotel, room, pool, service, and overall experience was. I would definitely recommend this to others.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent rooms and service
Well located hotel for business stays. The rooms are great, should try the suite. Service is excellent.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great Hotel
The hotel is perfect for business and pleasure. I enjoyed my stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Not Impressed
Air conditioning of the hotel was not working properly. It was either too hot or too cold and I was sick for the entire stay at the hotel. The Hotel employee are not well trained. The food and coffee at the Horizon Club was low quality and I could not eat it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 2.0 | 5.0 | 5.0 | 5.0 |
Nice hotel
I really enjoyed my stay at this hotel. I stayed at the studio room which was really nice and spacious. The hotel is very clean and the environment is luxurious. I didnt like there food very much it was below average for such hotel. Also the service was little bit slowly. However, the hotel worth the money especially in Dubai prices and I recommend it for business and families trips.
Traveler's tip for business travelers
The hotel does not have own taxi service. Plan ahead for you engagements or you will be late. Sometime you need to go with a clean car provided by the hotel; this one does not have it!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Feeling at Home
Had to upgrade to an Exec Floor Suite for a surcharge. the room I initially booked smelled paint. The Suite was good. Requested the hotel to send me hotel car at the airport, the arrangement was great, arrived the hotel and evry body calls you by name starting from hotel doorman and get you to check in at your room without stopping at the reception desk. Good feeling of being at home.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
I wish I could live there!!
I took the option of the executive upgrade which was a great addition. My days started with a faboulous breafast buffet that included hot and cold items plus eggs, pancakes etc. made to order was a great way to start my day and I was usually so full I skipped lunch. The evening happy hour was just as good and included hot appetizers, fruit, cheese, juices and open (mix it yourself) bar. Unlimited internet was a convienient perk and it seemed that the folks who were there for business liked the convenience of the private concierge. The room was actually too big for my liking but always promptly cleaned well. I assume every room has a copy of _Lost_Horizen_ which if you have not read it is a fantastic vacation read and of course tells the story of Shangri-La. I got a facial and massage at the in house spa and relaxed by the pool one evening. I can truely say that this hotel and its amenities were central to my having a WONDERFUL vacation.
Traveler's tip on getting the most out of your stay
The Shangri-La has a number of free shuttles to various malls and to a lovely beach resort. They are a great way to see a bit of Dubai for free.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 2.0 |
Hotel
The hotel was very nice but to costley, for the size.
Traveler's tip on saving a few bucks
The room I purchased was the best room there but it was very very small? I would stay in another room there but not the best because they were all the same size.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
One of Dubai’s conveniently located hotels
Very nice and clean rooms. very hospitable staff. Nice view of the world’s tallest skyscraper. I recommend it without hesitation
Traveler's tip for business travelers
If you are a business traveller, I recommend this hotel. its conveniently located and have great views from all rooms of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
One of the best hotel in Dubai
Its nice
Write a review of this hotel (You may be required to sign in to verify your stay)
Have a question or comment about this page? Let us know.