My husband and I stayed here post cruise. We were impressed by the very professional and friendly staff. Everyone from the bell staff, front desk, housekeeping, and restaurant personnel were smiling, and eager to please. Check-in was a breeze. We were especially impressed by Rafael, a waiter at the breakfast buffet. We ate outside, with a beautiful view of the... more

This is our second trip to P.R. Last year, my husband proposed to me on our balcony at the Courtyard Marriott. We decided to go back there for our honeymoon since we had such a wonderful time. Thanks to Mr. Arroyo, we were able to book the exact same waterfront suite from last year! Thank you so much Mr. Arroyo... more

I never would have thought I would have taken a better vacation than my last trip to Puerto Rico, but it’s true. God blessed me last week with the most exciting, adventure-filled, and yet, relaxing vacation I’ve ever had. My thanks to Alfredo Arroyo and his fabulous staff for their exceptional service. They truly are the best hotel in Puerto... more

The best thing that I enjoyed about this hotel, was the view from my private balcony, in my room. It was a view of the Isla Verde Beach. more

I was looking for a reasonable hotel that was family friendly as I was traveling with a 4 month old and a 19 month old. After doing my research and reading reviews I settled on this hotel. I paid $160 a night for an ocean view room on the hotels website. At the time I booked my room I could... more

I was very disappointed by my stay here. First of all, there is no room service in the hotel. The restaurants in the hotel are of poor quality, with little in the way of variety or healthy eating options. The hotel charges you for a beach chair or umbrella, which I felt was ridiculous for a beach resort. The bathroom... more

We stayed here for a few days before departing on a cruise. The hotel and amenities are great! Nice restaurants, nice pool & beach, good workout facility VERY FRIENDLY STAFF! Mr. Arroyo and his staff did everything possible to make us feel like we were the most important guests there. Carlos the bartender was very nice and Rose in the... more

Great Hotel, everything was avaliable in just one place: breakfast, lunch, dinner, bar, music, casino, pool, beach, in-store, etc.. The room was very comfortable and pleasant and was attended readily and quick by the maids each morning. A little above price but we had a very good time. We even got to watch two wonderful weddings in the garden by... more

The hotel is dated but clean. The staff was fine. Restaurants in the hotel are mediocre but it is fun to watch locals dance in the Salsa bar in the evenings. The beach is better than we experienced at The Intercontinental or El San Juan up the road. However, this hotel is very close to the airport and every twenty... more