Horrible stay! Resort is beautiful, amazing view as well. Elevators were constantly messed up, We were upgraded to the Marina but to far from the main entrance and again you need the funicular to get up to restaurants and casino and we had a bad experience with only one working for a full day. Food, not recommended when you are... more

I just returned from my stay at this hotel in Puerto Rico. I had a terrible experience. Two elevators were being worked on during my stay which made it incredibly difficult to get around the hotel, especially with a stroller (stairs were not an option). I even had to use the service elevator at one point which was dingy. The... more

We stayed here 2 nights and noticed a few things. While the hotel is amazing and the property could not be nicer the hotel could use some painting, some areas are really just looking not so fresh. Our room was lovely but the floor was not clean when we checked in. We called housekeeping and they came immediately. That was... more

I booked "amex magic nights" fourth night free, 2 daily breakfast for 3 days and two one day water park passes requested two queen beds but was assigned two full size beds. It was that or a king size bed and an air bed for my teenage daughter, for the price I considered it unfair. After considering to cancel the... more

we just retured from a family vacation at the El Conquistador.in Puerto Rico. While we had some initial difficulty with the room we requested, the staff more than made up for it by immediately switching us to a more appropriate room. I have to say that the hotelseemed a little run down in places, but overall it was a beautiful... more

I just visited this hotel with my family. We stayed at Las Casitas Village for 7 nights. The villa’s view was spectacular and was very clean. We called guest service a couple of times and were quickly assisted. We never had any problems with towels or linen, they were very attentive with our needs. Lilliam in las Casitas Reception was... more

We recently returned from a wonderful tip to the El Conquistador. Our room, view, private island -- all were wonderful. We had stayed here when it was a Wyndham 4 years ago and it appears that the new owners have done some renovations. The only part I didn't like was that our bathroom (which was huge) had a sliding, non-locking... more

I stayed at this hotel from June 29-July 3, 2008. I had stayed at this hotel previously, when it was a Wyndham resort, and I had liked it. I read some of the negative reviews after I had booked, and I was a little apprehensive. But it turns out that now the hotel is even better. My family and I... more

We've been to this hotel at least 4 times over the past decade. The first few times, we went as a couple. I will never forget escaping a freezing cold NYC, arriving late at night and getting out of the long car ride to warm Caribbean air and the sound of a million Coquis. It was Magic. Many things have... more