The hotel was nice, but the rooms were a little dated and musty. I enjoyed being on the riverwalk, but there are better hotels in town for a better value (Drury(s)). The staff was friendly, and the main entries are extremely nice. The rooms just need some refreshing. I did get it on Priceline because it was a busy time... more

The hotel has the feel of a boutique property, but is a full-service and great service hotel. The location, for conventioneers, is perfect. You walk out the front door, cross the street and you are at the convention center. Our room was on the 8th floor on the riverside. Since this is the 'quieter' section of the Riverwalk, we did... more

we are hilton diamond and have come to expect a certain level of service from the hilton chain and this one was a let down in the following areas: (1) upon getting out of the elevator to our room (18th floor) saw a woman with a dog on a leash (not a service dog but an obvious pet) walking down... more

I was in San Antonio for a weeklong certification class and decided to splurge on a room at the Hilton Palacio del Rio. I was happy with my choice. My room was very nice. The bed was extremely comfortable and the sheets and comforter were of high quality. I think all the rooms at this hotel have a balcony, and... more

The location couldn't be better. If you walk out the back door of the hotel you are on the Riverwalk, the rooms in the back of the hotel have balconies that overlook the Riverwalk (the rooms in the front have balconies overlooking the convention center area). The hotel is one block from the convention center, and about 3 blocks from... more

Location on Riverwalk is excellent. Rooms were very nice, the Hilton is an old hotel, but the rooms have been refreshed making it seem much newer. Staff was very nice. Only complaint that I had is the price. One night stay with parking and breakfast for five (2 adults, 3 kids) was almost $500 with tax. more

We had an excellent stay here. The bell service was prompt and curteous. The valet was expensive, but to try to park a car down by the Alamo on a weekend by one's self is impossible. Our room was clean, well furnished and comfortable. The elevators go right down to the riverwalk. Check in and check out was quick and... more

Stayed 5 nights while in town for business. We had a room on the 17th floor for honor members. The room with a king size bed was as pictured on their website. It was quite large and very clean. While there was nothing special about the hotel (the decor is outdated) or the room, our stay was very comfortable (especially... more

Our stay was terrific. The location was very central to everything and our room included a view of the riverwalk. Our room was clean and everything worked well. The concierge and staff were very nice ~ always willing to provide directions or input. The location cannot be beat ~ just within steps of everything. more