When I booked the 4 star mystery downtown hotel through Hotwire, I ended up with the Hyatt Regency San Antonio. I got a great rate of $139 a night. First of all, the staff was EXTREMELY friendly. When we checked in, Stephanie at the front desk was very helpful and even gave us her personal extension in case of any... more

Hyatt Regency San Antonio was an ideal spot for our weekend getaway. Situated in the heart of the Riverwalk it has a great location. Upon check-in we were asked if we came for Fiesta. We actually had come for our anniversary not even knowing Fiesta was going on. The check in clerk said that he'd give us an upgrade and... more

My husband and I are big UNC fans and stayed at this hotel during the weekend of the Final Four in San Antonio this year. The hotel did a really nice job of taking care of such a large crowd throughout the weekend. I think their staff was pretty worn out but they continued to be pleasant and helpful. We... more

Exceptional stay with incredible service. From check-in to check-out was very happy with service. Given an automatic upgrade to alamo view room. Room was terrific with the most comfortable beds. Hyatt chain must really be emphasizing customer service with their staff because they could not have been more helpful and attentive. The only downside was the pool was small and... more

My husband and I spent two nights at the Hyatt Regency on the Riverwalk in San Antonio. We were there for a conference, so did not choose the hotel specifically. The location of the hotel is great. Honestly, however, if you stayed anywhere on the Riverwalk, the location would also be great. I would not say that the location is... more

I really liked this property. I travel extensively and it's been quite some time since I've encountered a staff as helpful, courteous, and friendly as the people at this hotel. Someone is doing a good job of ingraining a consistent culture of customer service. I believe the hotel was recently renovated, but to me everything seemed a bit 70ish in... more

We picked the Hyatt Regency Riverwalk because it had a great on-line price, compared to the other possibile choices (Marriotts, Westin, Contessa, etc.) . Plusses: Great location Large Room Very nice staff Minuses: The bed was not comfortable. Compared to the Marriott and Westin beds, it was hard and not cushioned at all. The sheets seemed starched (they made noise... more

I stayed here recently on business. It is a beautiful property with a lovely atrium that is nice to sit and relax in. It seems to be on a great area of the riverwalk, though I didn't spend a lot of time there. Additionally, it is right across the street from the alamo, which would really appeal to tourists. For... more

This hotel is fairly new and is really beautiful inside. It is a bit difficult to find if you are not familiar with the area. The hotel bar is very pleasant and also turns into a coffee bar in the mornings. The service and rooms are average. I was disappointed that they did not upgrade my room even though the... more