Watermark staff is very friendly and helpful. Check-in was a breeze. Room is great. Spa is wonderful. Hotel guests can use by simply going to the Spa and signing in. Whirlpool, Sauna and Steam room are fabulous. We could have stayed in the hotel the duration of the trip and been completely statisfied. Be sure to go to the Spa... more

My wife and I spent a weekend at the Watermark. The hotel is really very nice, and the service was terrific. The staff was super friendly. Our room was very spacious, bright, and quiet. We have been to San Antonio many times, and stayed at many different hotels. I must say that this is one of the nicest hotels on... more

Recently spent 3 nights at this hotel. It is very nice. Rooms are spacious and very clean. Nice espresso maker in the room. Hotel is at a wonderful location and we enjoyed the view of the Riverwalk. The food at the hotel was very good as well. I don't think you would be disappointed with this choice for your visit... more

My boyfriend, two cats and I stayed here as night three of our cross country road trip. We had originally booked and arrived at their sister hotel across the river. We were moved across the river to The Watermark after the original hotel informed us that they had overbooked due to a conference that was in town. We were assured... more

My husband and I stayed at this hotel for a short trip to San Antonio and we were delighted. The staff is friendly and they have excellent customer service skills. I love it, I recommend it and I would stay here again in a heart bit. Love the spa and the massage therapists but I wasn't that crazy for the... more

The Watermark Hotel & Spa on the San Antonio River Walk is a wonderful hotel. My wife recently treated me to a five day vacation here for my birthday. We both enjoyed the hotel and the River Walk area. It’s located on a quiet area but close to a number of shops and restaurants. Good: The staff was polite, friendly... more

Bottomline: Poor value for the price. They do not understand what a luxury/quality experience means. My wife's birthday is Valentine's Day and she loves nice hotels. This means we go to a fair number and can objectively evaluate. She had once mentioned the Watermark so I brought her down on President's Day Weekend. Strangely, we paid $300+ for weekend nights... more

I literally cannot believe that this spa has been on any 'best of' lists. If you like superficial, passive aggressive Spa employees then you will love the treatment you receive. My husband and I live and San Antonio and loved going to the Watermark as a treat on the weekends. We accept the overpriced services and mandatory gratuity (for our... more

Great place to stay on the river walk. Very close to the better restaurants on the river. The rooms were very comfortable and clean. Slight problem with the valet. Needed to pick up my car early in the morning, and it took almost 10 minutes for them to retrieve it. Then, when they finally brought it, it had a large... more