Heads up, folks. Hawthorne Suites River Walk is undergoing welcome and needed renovations because it's been acquired by Hotel Indigo, a franchise boutique hotel chain owned by ICH, InterContinental Hotels Group, which also owns Intercontinentals, Holiday Inns, etc. Expect things - and rates - to be considerably heightened. That being said, the neighborhood in which this hotel is located is... more

Large rooms with sofa, microwave. Ordinary decor and minimal amenities (shampoo and soap). Quiet section of the riverwalk, about a 15 minute walk to "action section" or alamo square (via St. Marys street). Good breakfast (eggs, bacon, pancakes). Parking is $9. across the street or $5, next door, or free overnight on the street (but 2 hour limit during the... more

We stayed here for three nights and had to look to find something negative to say. Yes, there is construction going on but the staff went out of their way to accomodate us. Okay, first, this is Fiesta Week, so there are all types of events within walking distance. The staff was very helpful (and accurate) in their directions and... more

I booked the Hawthorn on line on price balanced with location-and I was not disappointed. I'm siding with those reviewers who found it quiet (very-slept better than I've ever slept in a hotel), and I had no trouble with the location, and we walked all around. I was with my 10 year old son, and we even ended up having... more

We had a great time in San Antonio and would book this Hotel again. The staff was friendly, the evening plate of fresh baked cookies on the front counter and the evening happy hours were nice amenities. The complimentary breakfast was ample in quantity and variety if only "so, so" in quality. However, we liked the looks of the place... more

We stayed at the Hawthorn Inn and Suites and loved it. The employees were very courteous and helpful. I read one review about the pool being too small but it looked plenty big to me. It was probably bigger than the pool at most houses, We had a balcony overlooking the riverwalk and it was quite relaxing with the doors... more

Overall a good value pleasant hotel. Maybe a mile from the centre, a 20 minute walk but the compensation is space. The rooms are large, clean and pleasant. Compared with the central crammed diminutive hotels. It's about 10 minutes taxi ride from/to the airport. Our two rooms overlooked the Riverwalk. A rather insignificant stream but bordered by trees and shrubs... more

We travel extensively for business and pleasure. We've stayed all over the world. With that said, here we go. Front desk staff-indifferent. Customer service does not exist. You'll even have to call your own cab (I have the phone number memorized [-------] and we were only there two days.) This is not a neighborhood to stroll in at night. I... more

Great special rate from Expedia. Nicely renovated Hawthorn Suites. Not much in the immediate area - about 5 blocks to the main part of Riverwalk (Note: they say on Riverwalk, but its an undeveloped section). Good deal for the price. more