This was the worst experience I have ever had! A representative named Doug was the rudest person I have ever spoke to over the phone! He said he had a long line up at the desk and he did not have time to take my reservation over the phone! He said I was asking too many questions and if I... more

Some others have commented on the run down location the hostel is located in, for us, this was not a problem; the poor service, uncleanliness and plain rudeness of the staff, was. We arrived and found that the amount we'd prebooked over the net was not the amount we eventually had to fork out. We had to pay for sheets,... more