Hotel was in good shape. Room was clean and bed was very comfy. Location is great! We parked our car and did not use it again until we left. Booked our package through "gophila.com" so our parking was included (otherwise it was a whopping $75 for two nights!!!) Staff was a bit inconsistant...either "extremely helpful and pleasant" or "bored and... more

The hotel has many issues. The 1st room were were given smelled like cigarette smoke and they were able to send us to another room. This room was about 100 sq. ft smaller. Due to fire code the hotel does not provide roll away beds. This was never disclosed to us during booking. The bed issue is a problem with... more

First let me say we are NOT city people, county bumbkins at heart! We traveled to Philadelphia for medical school graduation and chose to stay here across from City Hall and the fact that the price was right and they offered a reasonably priced airport shuttle service. We stayed two nights and could not have been more pleased. The accommodations... more

Our family of four adults stayed at this hotel for three nights in a two bedroom/two bath suite. The location was ideal. We were across the street from City Hall and the Septa train in walking distance to the museums, convention center, shopping. We were also only a couple blocks from Reading Terminal Market, where we purchased food for many... more

This was a perfect choice for a family trip to Philly. Big suite, with a separate (with a door) bedroom, fold out sofa bed, and kitchenette. Breakfast, which wasn't bad, was included in the room price. The location, directly across the street from city hall, was an ideal starting point for checking out most of Center City's attractions. My only... more

Great location, nice room, typical Residence Inn layout. We stayed in a corner room on the 18th floor ... we had 5 windows! Comfy beds, flat screen TV, nice bath products, relaxing rain-like shower head. Excellent buffet breakfast. Helpful front desk staff ... especially Heather. It was an easy shortcut to cut thru City Hall to/from hotel. Nice central location.... more

Great location; right across the street from city hall. If you can get a government or AAA rate, the price is good, too. Breakfast is included, and you can even eat supper for free, at their "evening snack bar". (Though it isn't really...um...good.) Rooms are bigger than you'd think for a downtown hotel. I'd go back. more

I have to say, when I first opened the door I was a little disappointed with the size of the room. Typical RI with a kitchen, living room, etc.. however the best part was when I laid down in bed. It was the most comfortable bed and bedding that I have experienced in quite awhile, even better than a WESTIN! more

We planned a last minute trip to Philly for the weekend, traveling w/3 small children. We booked the room via marriott website and got an amazing rate of $116 per night for a small suite -living room w/decent kitchen, desk and a double pull out couch-bedroom had a comfy king size bed, desk and closet area w/sink and separate bathroom... more