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Windsor Suites

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 101 reviews
101 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
35
3.0 of 5 stars
15
2.0 of 5 stars
19
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 78 hotels in Philadelphia
Description: Modern All-suite Hotel situated in the heart of business & cultural districts.
  • Address
    1700 Benjamin Franklin Pkwy
    (formerly Hotel Windsor)
    Philadelphia, PA 19103
Check Rates: $187 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 101 traveler reviews
  • What to Expect:
    • 3.5 based on 49 reviews Rooms
    • 3.5 based on 46 reviews Service
    • 3.5 based on 49 reviews Value
    • 3.5 based on 49 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 40% based on 61 reviews Families with young children
    • 40% based on 61 reviews Families with teenagers
    • 40% based on 61 reviews Older travelers
    • 30% based on 61 reviews Young singles
    • 10% based on 61 reviews An amazing honeymoon

Reviews of Windsor Suites

( 1-10 of 101 )
4 of 5 stars
London, United Kingdom
Jun 7, 2008

I got a good deal for a room in this hotel. As some of the other reviews have said, it's not the most up to date property, but my room was clean and well-equipped including a hair dryer, ironing board and full kitchen (with toaster!). The beds were comfortable. It was a little noisy, but it was mainly traffic noise... more

2 of 5 stars
Evanston, Illinois
May 29, 2008

Arriving in Philadelphia after a long drive, we were dismayed to find that the Windsor Suites had no reservation for us. Turns out they had booked it for the previous month and had gone so far as to charge us a no-show fee for their mistake! Kind Abi at the front desk found us a room in their rather full... more

4 of 5 stars
milford, Conn.
May 3, 2008
1/1 found this review helpful

This hotel is nice. As soon as we arrived at the front desk, we had experienced true quality service. We found it odd that you always had to sweep our room key to acces the elevator. Our room was spacious, with two (large) double beds, a small kitchen, balcony(covered in cigars), a few small tables, and a master bathroom. The... more

Apr 25, 2008

The hotel is very nice and our room was huge. the best thing of the hotel is the availability of the guest service. highly recommended Alessio more

5 of 5 stars
Albany, NY
Apr 9, 2008

SUMMARY - We had booked a room at the Windsor for a long weekend on a budget thinking that it would "make do" for our showering and sleeping purposes and put us in a good location downtown. We weren't expecting much more, but were pleasantly surprised at what we got for what we paid. I'm pretty sure we got "upgraded",... more

Feb 16, 2008

We just stayed 14 nights in this Hotel. Everything was OK (except an early morning fire alert the first night). Room was clean, huge (a least 30m2) comfortable and the Kitchen was useful. Breakfist (managed by Sharon) is OK (do it yourserlf waffle, bagles, yogourt, muffin...) and complementary newspaper was delivered everyday. Ok it's not luxurious and some work need... more

Management response from
WindsorMgtResponse, Executive Assistant to the General Manager

Thank you for taking the time to write a review about your recent stay at the Windsor Suites. We are delighted to hear that you were pleased with our accommodations and service. In reference to your comments concerning the need to update the units, we are happy to inform you we are in the process of updating our bathrooms and...

5 of 5 stars
St. Louis
Feb 9, 2008

Location is terrific. Room spacious, clean and comfortable. Kitchen fully equipped (dish towel and dishwasher detergent appeared after a couple of days) and included microwave popcorn. Staff very pleasant and helpful - and got us out and back in very quickly during fire alarm. It was a false alarm. It wasn't luxurious but met all our needs and exceeded all... more

Management response from
WindsorMgtResponse, Executive Assistant to the General Manger

Thank you for your comments in reference to your recent stay at the Windsor Suites. We are delighted to read that you were pleased with the accommodations, the location of the hotel and our service. We appreciate you patronage and we look forward to the opportunity to serve you again sometime in the future. Joan W. Balfe Executive Assistant

3 of 5 stars
Liverpool, United Kingdom
Feb 4, 2008

The great thing about the Windsor Suites is its location. Just a 5 minute walk from City Hall and another 5 minutes to Market Street. The hotel itself was clean and comfortable, no frills but a good place to stay. Rooms are big, with a walk-in closet and full kitchen amenities. This building however could benefit from a lick of... more

3 of 5 stars
Yorkshire, England
Feb 3, 2008
1/1 found this review helpful

Stayed 3 nights in January 2008. The location is very handy - just about a 10 minute walk from the convention centre which was my reason for being in town. Rooms are very large, and beds huge and comfortable. Sure, the decor is a little dated, and you don't get that nice warm, fuzzy feeling of being somewhere classy or... more

5 of 5 stars
Philadelphia Pa
Feb 1, 2008
1/2 found this review helpful

I LOVED MY STAY AT THE WINDSOR at 1700 Ben Franklin Blvd, center city Philadelphia. I travel all year with work and have stayed in almost all the hotels Center City has to offer. THE ROOMS ARE CLEAN AND HUGE!! The Windsor offers a full kitchen, a huge seperate bedroom with a walkin closet, a kitchen table and computer desk.... more

Reviews of Windsor Suites

( 1-10 of 101 )
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Windsor Suites Address

1700 Benjamin Franklin Pkwy, (formerly Hotel Windsor), Philadelphia, PA 19103