We stayed at the Park Lane for one night. It was a beautiful hotel. The room was clean, the staff were friendly, and check in/ check out were a breeze. Location was good. I have nothing but good things to say about this hotel! more

We had a similar experience as the other reviewer who was told their room wasn't ready and was offered an 'upgrade' to a suite for an additional (in our case) $100. The good news, it was two huge rooms and a great view of central park. The bad news unfortunately made it unlivable. 1. Although they said we were not... more

From the first minute we felt at home. Nice concierge and reception. Helped us with several things and upgraded us to 42nd floor. One week's stay was too short but for celebrating a wedding day after 25 years' of marriage it was perfect. Central Park and shopping facilities just round the corner meant excellent value for money, not to forget... more

What a pleasant stay it was at the Helmsley park lane. I felt like living NYC; Waking-up early going for running at the central park, taking shower (using the bath robe) then drinking coffee at Starbucks and of course shopping at fifth avenue. The location of the hotel is great- 59 street between 6th and 5th avenue! Apple store is... more

We booked for 4 nights in June in a park-view king room. When we arrived at 5:30pm, we were told our room was not ready, and they offered to 'upgrade' us to a suite for an extra $50 a night, stating that the suite is a lot nicer. We later realised this was a common thing that happened. Do not... more

My husband and I just returned from a romantic weekend trip to NYC. It was supposed to be both romantic and luxurious but that is not quite how it turned out. We booked a room at the Helmsley Park Lane expecting a decent amount of luxury and pampering. What a disappointment. The only hotel personnel who seemed to have any... more

I stayed at the Helmsley Park Lane Hotel for 10 days in June this year and would certainly recommend it to anyone travelling to New York. Although quite expensive, it is well worth booking a 'park view' room, as this is by far and away much nicer than the 'city view' rooms which potentially could be looking straight into another... more

Great place on Central Park. booked a 4 night stay. When we got there we upgraded to a park view room for 75/day. Totally worth it! Walking to distance to Times Square/Fifth Ave Shopping. Central Park right outside the door. Access to subway 50 yards from Hotel door! Stay here! You won't regret it! p.s. Mickey Mantle's Restaurant and Bar... more

I stayed for 2 nights. Very nice staff at the reception. Had a fairly "cheap" room on lower floors with no view of Central Park. The room was one of those due for renovation & refurbishing. Nothing to say about that considering the low rate. The Hotel has great potential when the renovation is completed considering the top notch location... more