I spent two nights at the Sheraton New York on business. I had a standard, unrefurbished room on the 14th Floor. Pluses: Public areas give the impression of a classy hotel. Service at breakfast was exceptional - friendly and nothing was too much bother. Check-in through the kiosk was efficient and quick after a long day and a long flight... more

I travel to NYC twice a year and try to stay at this hotel when I can. I checked into the hotel and was given a standard room. I asked if I could be upgraded to a Club Floor room as I had been in the past being a Starwoods Reward member. The clerk told me I was not qualified.... more

We stayed here 23rd June for one week. On arrival the doorman was the first and only smiling face we saw. At reception we were treat to some of the rudest shambolic choas I have ever come across. The guy who checked us in treat us like we were doing him a favour staying there. Up in the room things... more

i expected this hotel to be a lot nicer than it was. yes the staff was friendly, but the hotel was very very busy and had to always wait for a packed elevator. we opened our door to our 6th floor room and were like i guess we are paying for the size of room which was nice for nyc.... more

I and a friend stayed at the Sheraton Towers, NY for a few days before a Cruise to New Brunswick and had a beautiful suite. The staff could not do enough for us. The beds were wonderfully comfortable and the concierge service was so helpful when we wanted to site-see. We ate at the restaurants in the hotel several times... more

Walking distance to many theatres, MOMA, Carnegi Hall, and shopping and lots of great restaurants. Staff courteous and helpful. Bed was wonderful! Restaurant especially good for buffet breakfast. Loved the location and the hotel. more

We stayed at this hotel for 4 days and really enjoyed the entire experience. The location of this hotel is very convenient to both Central Park and the theater district. The hotel staff is outstanding--very helpful and always with a smile. The food in the restaurant is excellent and plentiful. A very comfortable place to stay--firm beds and well appointed.... more

PERFECT EVERYTHING! Great location, great rooms and great service! The hotel with a bonus! Short walking distance to times square, Central Park, 5th Ave, Rockefeller and the famous street "kebab" in 6th ave!!! We will DEFINITELY be back! more

This hotel is perfect for anyone taveling to New York! The staff is wonderful and the hotel is very comfortable. You are right in the heart of everything. Times square, central park,you name it!This was our 2nd time to stay here and it was as good or better than the 1st.Don't miss the Today show and David Letterman. Just a... more