My wife and I stayed here July 11-13, 2008. I would regard this hotel an oasis, compared to the bustle of the street, Grand Central and the subway. As said many times before, the location can't be beat. Steps the Grand Central and the subway. Walking distance to Times Square, UN, St Pat's, Rockefeller, and we even walked to Central... more

This is a little long, but here goes: My fiance and I stayed at the Grand Hyatt New York between uly 3-6, 2008. Our first impression of the hotel was that it is indeed grand and beautiful. The staff at the reception desk were very helpful, and when I needed something \from housekeeping, reception, or the concierge, they were always... more

Excelent hotel, perfect location, good staff overall except front desk team (aboslutely tragical). I had serious problems to check in, front desk team unprepared, lack of understanding and really unpolite, a complete headache. It seems that totally out of Hyatt usual first class standards. Too bad. more

Likes: Great location, between the Chrysler building and Grand Central Station. Confortable and large beds. Great breakfast. Deslikes: We ordered a triple room and the only options were a room with a king size and a small bed... or ... two single (large) beds. Luckly I travelled with my sister and my brother. The housekeeping is not so good. One... more

We actually never stayed at the Grand Hyatt NYC. While they advertise a rate of $199.00 for all weekends through August 31st, (this from Travelzoo's top 20 deals on July 2nd 2008) when you contact them, the best rate they can give you for the same room is $ 349.00. I do not appreciate lies or false advertising. Avoid them!!!! more

'Service with a smile' wasn't on the menu at this hotel. The decor in the rooms was a bit tired looking. Having said all that, the hotel was in a great location for us. Next door to Grand Central Station. Walking distance to 5th Avenue, Madison Avenue and Times Square etc. We would stay here again despite the downsides. more

VERY pleasant staff -- every single person we met, in any capacity, was as friendly and nice as could be. Rooms are tiny, and very dark (no overhead lighting). The hotel overbooked, and was very apologetic (it wasn't the front desk staff's fault, but they had to deal with it), and went way above and beyond to accommodate for the... more

My husband, daughter (18), her friend (21) and I stayed in 2 rooms in the Hyatt over a weekend. I asked that the rooms be on the same floor but made no other request. When we arrived, we were told that the rooms were connecting. Fantastic! The Proximity to Grand Central is really convenient. Not only can you access transportation... more

Well, What Can i say. This was a great hotel. Not brilliant but nearly there. I will deal with the criticism first; 1. Air - Con was tempremental. 2. No pool facilities, spa etc. 3. Check in is a little hit and miss. The positives; 1. Brilliant location. 2. Large rooms (by new york standards) 3. Comfortable bed. 4. Fantastic... more