Paid for a 10 night stay in full on expedia. Turned up at hostel to find them arguing with someone who claimed they were overcharged. The women at reception was swearing at the guest - seemed a bit rude to me. Anyway I waited and asked to check in. They found my reservation but said they had no rooms free.... more

Very poor Hostel(I have tried many hostels around the world and unfortunately this is the worst ever), - Terrible Customer Service - Unfriendly staff only wanting you to leave asap - You don't feel welcomed at all - Over Priced for the crappy room what you get - Beds are broken - Carpet smells bad - Bathrooms in poor condition... more

They checked us into a room where two people where still sleeping...!!! Trash in the hallways. mice problem. The main building is allright, but the seceond building is a total mess. more

beware of mice, staff a bit dumb, lockers 5 dollars. more

I stayed there 2days and they didnt clean my room or no new towell,otherwise i paid $80 for single room shared bath...no tv rotten bed mattress / no handle closet.. hall way smelled like pee.....room door key was broken so it took 5min to get in the room everytime....... they say thursday night price is like weekend .......i must be... more

We stayed in a private room in the building next door to the main hostel (7th floor) so I can't comment on the shared accommodation. We basically just wanted somewhere safe to crash in the evenings, we weren't in NYC to spend a lot of time in our room, and that’s what we got. There were no rats, bedbugs or... more

Booked early enough where my buddy and I got our room for $38 dollars/night. (about half price) Given most NYC hotels cost $200+ this was a steal. The staff was very friendly, and the common room in the basement was a great way to meet others. Most visitors were from Europe. Would highly recommend and will stay there when I... more

I stayed at the Continental hostel last year in april for 4 nights. My boyfriend and I took a double bed private room. The staff was ok as I remember......1st I reserved for 6 nights and then I caled 1 night before to tell I couldn't make it for the 1st 2 nights and there was no problem, the lady... more

Arrived at hostel with an open mind. Having worked in hotels, we knew not to expect much. We had booked 2 nights and paid a deposit. We were asked to pay the balance on arrival. When we got to our room, it was vey basic. only a metal bunk bed and a mirror / shelf was all that was in... more