Like some of the other reviewers, I had very low expectations based on my research. I called ahead, told the staff it was my birthday and that I'd be there for a mother/daughter trip to NYC. We received a renovated room with comfy beds, huge flat screen, carpet that was not torn and a bathroom that was mold-free. The Oasis... more

My positive experience with the W on Lexington may be due to the low expectations I had after reading the reviews on Tripadvisor. However, take nothing away from the W, it is a class act with all the service and provisions you would expect from a true 4 star hotel. To begin with, its location is superb if you're looking... more

While I can appreciate the cost of decent hotels in Manhattan, the W on Lexington Ave is overpriced for what you get. Our room was small with no space to even put your luggage. The bathroom had no place to put your toiletries and you could practically change TV channels with your feet while lying in bed (although the HDTV... more

Well we stayed here in early June'08 and it was lovely. We booked a suite on the 11th floor and it was massive! The furnishings and fittings were a bit shabby and tired but could have been a lot worse. The aircon was efficient and it was lovely to come back to the room to escape the heatwave! We had... more

I stayed in the W Lexington for 3 nights for a business trip. I was a bit concerned when I read the reviews on this website due to the prior reviews. Overall I found the atmosphere in the hotel to be very dark (the rooms, the corridors, etc.) I am not sure if this is planned as part of the... more

First time Priceline booking. Expected the worse after reading some of the reviews here, but was extremely pleased by hotel. Room was clean and very well appointed. Not much of a view from the 16th, but this is to be expected in mid-town. Bathroom was good size but a little dark. The Bliss products and premium towels made up for... more

THE GOOD the location of this hotel is excellent and close to every major site in the City. Subways and grand central is walking distance. The staff at the W are excellent and will do anything to keep you happy. Atmosphere of the lobby bar area and reception are warm welcoming , chic and happening at night especially with Randy... more

We went on a trip to NY, thinking that we booked a hip hotel. When we arrived the room we got first was so small, that one of us had to stay on the bed if the other one went to the bathroom. Aside from the room needing renovation, it was not overly clean. The next day we were moved... more

Me and my boyfriend went to stay in the W for a week just before christmas. We had booked it and were excited to see new york...until we read the reviews! It was said to be terrible and I was terrified to arrive! But they were wrong, if you have or are thinking of booking a holiday there then dont... more