I stayed at the Helmsley Middletowne for one night on a business trip. It was booked under a corporate travel contract and was a backup to the hotel the company usually uses. The property overall is quite dilapidated, with peeling paint, aging carpets, the oldest TV I have seen in a hotel in many years, etc. The room was clean... more

came here with my wife and 3 kids, we were definitely happy with the stay more

Stayed here for one night when I was traveling on business. Check in process was fine but the lobby was small and dirty. The room was huge but tired. The funiture was probably about 20 years old and the carpets were gross. On the plus side the hotel had brand new flat screen TV's. The location was great but if... more

Excellent hotel as a base for a NY trip. Midtown location is very convenient, in walking distance to major attractions such as Times Square. Also has a couple of Subway stations very close so easy to get further afield. Slightly odd layout as the lobby is absolutely tiny. However, the room (Junior Suite) was HUGE. I was very pleasantly surprised... more

Stayed at the Helmsley for two night May 18th and 19th. I was a bit worried with all the negative reviews but found it better than I had expected. The check in was OK, room was not ready until 3PM, so it gave me some time to find some lunch. The room was a lot larger than I had thought,... more

We were recommended this Hotel and we were not disappointed. The accommodation although a bit dated was more than adequate. The room we had was huge and the bed was massive. It was very comfortable which was just what the doctor ordered after a full day pounding the streets of Manhattan. The staff were all very friendly and polite with... more

After reading decidedly mixed reviews on this property I went ahead and booked a King room based on the quoted price of $300/night. We were pleasantly surprised at our overall experience. For starts, our King room turned out to be a huge room with a large separate seating area with love seat and 2 chairs, really more a like a... more

This hotel was a great find. If you're reading the reviews, you know it's not a brand new luxury hotel, but for the price (under $300 a night), it gave you a big value. It was one of a small number of hotels that was big enough (standard 2 bed room) for 3 people and, in fact, would have been... more

We got our 'Helmsleys' mixed up - there is another one on East 42nd St. We paid $320 a night and got a suite as we had our little boy with us. Staff amazing, you wouldn't find friendlier, more helpful staff anywhere. Lifts were brand new and BOTH worked fine. Breakfast was a big bonus. Housekeeping was excellent. Newspapers outside... more