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Marriott's Custom House

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 84 reviews
84 Reviews
5.0 of 5 stars
53
4.0 of 5 stars
23
3.0 of 5 stars
0
2.0 of 5 stars
6
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 75 hotels in Boston
Description: Inviting Hotel overlooking Boston Harbor; occupying Custom House Tower, a prominent historic landmark dating from 1847.
  • Address
    3 McKinley Square
    Boston, MA 02109
Check Rates: $463 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 84 traveler reviews
  • What to Expect:
    • 4 based on 64 reviews Rooms
    • 4 based on 63 reviews Service
    • 4 based on 62 reviews Value
    • 4.5 based on 64 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 70% based on 66 reviews Families with teenagers
    • 60% based on 66 reviews Families with young children
    • 60% based on 66 reviews Older travelers
    • 50% based on 66 reviews Young singles
    • 50% based on 66 reviews An amazing honeymoon

Reviews of Marriott's Custom House

( 21-30 of 84 )
Feb 25, 2008
1/1 found this review helpful

Let me preface by saying that I NEVER write reviews because generally I'm pretty laid back and feel that hotels are hotels. But after our one night stay at the Marriott Custom House, I felt compelled to tell everyone about this fabulous hotel. First off, it is a historic landmark and easy to find because it's next to Faneuil Hall... more

5 of 5 stars
Kingston, NY
Jan 23, 2008
1/1 found this review helpful

We recently stayed at the Marriott Custom House to celebrate our anniversary. I was able to book a week's stay thanks to a certificate through II which made the vacation very affordable. I had admired photos of this historic building/ vacation club in the very heart of Boston and had read many reviews. There are only about 85+ rooms, all... more

5 of 5 stars
Massachusetts
Nov 15, 2007
11/11 found this review helpful

Every March we usually stay at the Marriott on the wharf in Boston. It is a great time of year - the weather can be everything from the beginning of spring to seemingly like the dead of winter. When making reservations one year we were told they were sold out - and we were offered accommodations at the Marriott Custom... more

5 of 5 stars
Dublin Ireland
Nov 6, 2007
7/7 found this review helpful

We travelled from Dublin Ireland on our first visit to Boston.The Custom House Marriott was a great choice of hotel.The two separate rooms were ideal as I travelled with my husband and our 16 year old daughter. The fact that there were two TVs helped us all keep our sanity. The kitchen was very well equiped and meant we could... more

5 of 5 stars
Oslo, Norway
Nov 5, 2007
5/5 found this review helpful

This was an absolutely excellent place to stay! A beautiful historical building converted to a suite hotel. Amazing harbor view from our room on the 14th floor, and even better views from the observation deck on the 26th. There is also a well equippped fitness room on the 25th floor. The suite was a 1-bedroom with kitchenette and a dining... more

Oct 22, 2007
5/5 found this review helpful

This was our first visit to Boston and after reading reviews of this hotel, decided to book in for a week. We were not disappointed. Our room was on the 23rd floor and the views were breathtaking. The historical aspect of the hotel adds to its uniqueness. The hotel is also in a great location and convenient to the subway,... more

Oct 8, 2007
1/1 found this review helpful

Great place and in a great location. There is no food service but it was not a problem. It would have been nice to be in a higher room but we were not time share owners. Overall, we had an excellent time and would highly recommend it. We traveled by subway and could not have been in a better location. more

5 of 5 stars
Rancho Mirage, CA
Oct 7, 2007
3/3 found this review helpful

Although I researched and read the previous reviews, I was still overwhelmed with this property. The building is a historical landmark and has a special feel to it because of its history and uniqueness. It is the only Marriott timeshare in a big city. I cant emphasize enough what a great location this is, within steps of so many things.... more

5 of 5 stars
Birmingham, Michigan
Jul 17, 2007
11/11 found this review helpful

The Marriott Custom House is the perfect base from which to explore historic Boston. The beautiful granite clad structure is part of that history and the tower is probably the city's most recognizable landmark standing watch over Boston Harbor. You can even take-in a historic actor role-playing in the regal "counting room" where armed sentries once stood on guard as... more

Apr 23, 2007
5/6 found this review helpful

Stayed here end of March early April for a week end with 2 children. Very impressed with the hotel and the location. Staying with children for a week end we did not worry about the lack of full blown restaurant facilities as we got what we needed for breakfast across the road and used the mini kitchen in the room.... more

Reviews of Marriott's Custom House

( 21-30 of 84 )
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Marriott's Custom House Also Known As

Address: 3 McKinley Square, Boston, MA 02109