I went on Trip Advisor and was concerned about the negative comments, mostly about the unsafe neighborhood. I was very surprised because it was much nicer than the internet postings would lead you to believe. I am from the Midwest, but I have seen a lot of rough urban neighborhoods, and this did not even come close at all! In... more

We did the park and fly package on the internet. What a deal!! We were a family of 6 and had two suites that were side by side. It was a very easy drive to Bolyston for dinner the evening before we flew out. The shuttle to the airport was great and then when we returned we called the hotel... more

The room was quite large and could have been lovely, except it was very dirty--including a filty sock left by a previous guest. It was in plain view, but ignored by the maid...disgusting. We stayed 5 nights and the number of towels the maid provided varied from day to day. One day she left zero washcloths. Cleaning of the bathroom... more

Stayed here with my husband in Sept 2007 for two nights as part of a driving holiday around New England. The room was comfortable and clean, however the building itself was very noisy in terms of the elevators and air conditioning. Struggled to get to sleep on both nights. On the plus, we were able to park our hire car... more

I have to say, I was a little leery of staying here after some of the reviews, but we had a lovely stay at the BW Roundhouse. The staff was very friendly and professional. The rooms were spacious, clean and well-maintained (albeit slightly out-dated). The hotel is very close to hospital; but not too bad of a hike from the... more

Unless you have your own car, this hotel is inconveniently located for access to sights of Boston. Mass Ave and Andrew T-stops are at least 20 minute walk. Don't rely on the shuttle, and don't count on any advice from front desk staff as far as alternatives other than taxi. The Silver Line provides handy service to/from airport connecting to... more

Nice big room for our family of 5. Very clean, well-maintained and modern. Good breakfast. Not a great area, but the street seemed safe at night. Some guests were complaining about the shuttle, but there were just too many people who wanted to use it. We had transit passes and just caught the bus on Mass Ave. An outstanding value... more

The hotel was ok, though looked a bit dated. Our suite was nice enough with plenty of room for our family of 4. The breakfast was fine - our son particularly enjoyed the waffle maker. The main problem was the noise from about 4:00am. There was a truck depot outside which will disturb light sleepers. The general neighbourhood is not... more

DON’T STAY IN THE BEST WESTERN ROUNDHOUSE! They tried to charge me on checkout for the room I had already paid for. This took 30mins to resolve and then when I returned home they had charged me an extra £260 ($520) anyway! I have contacted both the online customer service and the hotel directly, arranged times for the general manager... more