Our hotel stay had several problems from the start. Disappointingly, we did not receive our promised complimentary cookies upon check-in, which is not a big deal, but when we saw other guests receiving them, we felt as though we were being treated badly. We were treated rudely, and there was no effort made to make things easier for us. During... more

We stayed at the DoubleTree (821 Washington Street, Boston) for one night on Oct 6. We were very pleased with our stay. The room was very clean and had high ceilings and wonderful bed. We returned late to the hotel that evening and were very hungry. The bartender got an appetizer order in for us just before the kitchen closed.... more

We arrive hours before check-in time - but they had no problem with letting us have the room early. The reception were really helpful and made us feel welcome with the most scrumptous cookies and with a map of Boston and with some good advice. The room was really lovely, clean, modern and quite. I would certainly come back again... more

Room was very clean, location is excellent, only 2minutes walking to New England Medical Center subway station. Highly recommended. more

Good time in Boston. Everyone was nice. We were surprised to see the hotel wanted $12.95 for the breakfast buffet. It was too much especially with so many diners in the area for breakfast. Overall was a nice hotel. Comfortable beds, nice and quiet at night. more

I stayed at the Doubletree Downtown Boston this past Labor Day weekend and I was extremely pleased with the hotel. After reading some of the reviews I had my doubts and I even reserved a room at the Hilton Logan airport for the next night just in case I didn't like this hotel. I arrived Thursday morning and called the... more

Like the last reviewer I was really worried about going to the Doubletree after reading some previous reviews about safety. Me and my husband went to Boston with our 3 teenage daughters and the concern about the area this hotel is in is so totally unfounded. We walked around the area at night when coming back after dinner and it... more

We booked this room through Priceline (the first time we ever used it) and once it was booked and paid for I read reviews here and was in tears. The hotel has a bad reputation of being in a shady area, noisey, ect. My husband insisted we come anyone and give it a try and we were pleasantly relieved. The... more

Excellent value for money at this hotel, considering its in "downtown" boston. First off, the lobby and rooms are impeccably clean and new, the beds are comfy and the bathroom clean and shiny. I was surprised the hotel looked this good for a doubletree, but i think its new. Probabaly a great place to stay with a family too. No... more