Visited this property for the first time on July 4th. The customer service was outstanding! From the moment we entered the small, welcoming lobby we were greeted and promptly helped. The staff was extremely polite and helpful. The room was amazing. Clean. Spacious. View. Bed. Shower. Everything. There was even a refreshing smell as you entered the room that was... more

We arrived at this hotel 4 hours prior to check-in time and they still had our room ready for us! Our intital impression of the hotel was that it was very luxurious and the staff were extremely friendly and helpful. We had a bridge to bridge room, and as you can see from my photos, we had a spectacular view... more

What more can you say about the best hotel in town.Everything a good hotel should do for its guests,but this hotel does it better. The staff treat you as family and good friends more

The only place to stay in San Francisco. They say the Queen room is only for business travellers but we thought it was as good as the King. Go for a bay view rooms and you won't be disappointed, it really is worth it! more

It was the first stop of our my Honeymoon... booked on site and reviewed. It is expensive but if you can stretch the budget do it. We were on the 48th floor on a corner , the room was fab , staff , very helpful, friendly etc .I would really give this place 10 out of 10. , good central... more

Located in the CBD with fabulous views of the city. We stayed in a bridge to bridge view room on the 44th room. A luxury room with a big bathroom. Couldn't have asked for anymore! The staff were helpful and polite. Great place to stay! more

We have frequently flown to San Francisco this last year on family business. Of four hotels that we have stayed in we now have a strong preference for the Mandarin. The Mandarin takes up the top floors of one of the tallest buildings in San Francisco. If you stay there you are very likely to have a spectacular water view.... more

We stayed at the Mandarin Oriental SF for 2 days at the beginning of our trip to california . This was the 3rd Mandarin Oriental we have stayed at and like the other's it did not disappoint . One of the reasons we chose it was that as we were staying at a weekend it would be quiet in the... more

Originally had a reservation for a Bay King room through the American Express Fine Hotel and Resort program (which would have been upgraded to the Bridge to Bridge room), but found the Seasonal Rate offered directly by the hotel for the Bridge to Bridge room was better, so cancelled AMX and booked directly with the hotel. Views from this room... more