Stayed here for a 49rs game. Room was clean but like some other reviews hot water was luke warm at best, room also a bit noisy from weekend functions being held at plaza in the rear of hotel . I was on the 4th floor overlooking the bay and view was magnificant. Atrium was not very attractive just plane and... more

Stayed at the Grand Hyatt on Union Square with my sister for a fabulous weekend 9/25/08-9/29/08. It is conveniently located close to Union Square shopping, the Mason St cable cars and the streetcars on Market down to the wharf. The hotel was very nice. The accomodations were clean and comfortable. There was individual air/heat control in the room-not one of... more

Both my husband and I are hyatt platinum gold passport customers... 1) check in - we had requested king room were given to small doubles (on honeymoon) - then moved to a higher floor with two small doubles...3rd time lucky moved to a king room. Which was gloomy, the bathrooms are awful the showers barely warm and drip water -... more

The hotel was close to China town. We were in town when the Chinatown Fest and the Chocolate Fest were going on. The beds are so so, but the rooms are clean. The concierge was not very knowledgable about what was going on in the area. He did not even know about the Chinatown Fest which was two - three... more

I stayed here on business one night and I am glad it was only one night.. Upon check in I wanted a high bay view room with a king bed per my reservation. Instead I was given a room with a view of the city streets (along with two double beds). The windows were dirty too. I know it is... more

I was extremely disappointed with my stay here, so much so that I left after one night. I paid for the Regency Club level, which is a Concierge Suite that used to be the rotating restaurant at the top. The food in the suite was not plentiful, not especially tasty and definitely not filling. Much better at the Marriott and... more

We found this to be the standard (nice) big city hotel with all the expected amenities. Standard additional charges too, for internet, telephone, etc. etc. etc. Our room on the 17th floor was clean, nicely furnished and adequate in all respects, particularly at the price point we got from Priceline Negotiator ($117+tax = just under $142 for a Saturday night).... more

GREAT STAFF BUT...as a Hyatt Gold Card member, and for the cost, and because of the website's photos... we expected something more upscale. bed, pillows & sheets were great, the rooms are very old & VERY tired. the curtains were so full of moth-holes, the light shone right through! the carpet next to the walls was thick with dust (where... more

First time staying at the Grand Hyatt and would recommend it for anyone heading to SFO for business. I was only in town for 2 nights, but the location was perfect, the fitness center had good equipment, view from my room was awesome (fantastic view of downtown), etc. etc. The restaurant had an even better view and had a great... more