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Chancellor Hotel on Union Square

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 848 reviews
848 Reviews
5.0 of 5 stars
509
4.0 of 5 stars
267
3.0 of 5 stars
38
2.0 of 5 stars
21
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 238 hotels in San Francisco
Description:
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco... The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. more » « less
  • Address
    433 Powell Street
    San Francisco, CA 94102
Check Rates: $196 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 840 traveler reviews
  • What to Expect:
    • 4 based on 630 reviews Rooms
    • 4.5 based on 617 reviews Service
    • 4.5 based on 629 reviews Value
    • 4.5 based on 631 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 70% based on 685 reviews Older travelers
    • 50% based on 685 reviews Young singles
    • 40% based on 685 reviews Families with teenagers
    • 40% based on 685 reviews An amazing honeymoon
    • 30% based on 685 reviews Families with young children

Reviews of Chancellor Hotel on Union Square

( 11-20 of 848 )
Aug 13, 2008
4/4 found this review helpful

Ioved the pleasant soothing decor of the room, overlooking Union Square. It had a ceiling fan, was cool and you could open the window. There was lots of room and the bathroom though small was very cleverly arranged. The only negative for me was the smell in the lobby as another reviewer mentioned. I have a nose like a sniffer... more

5 of 5 stars
East Sussex
Aug 12, 2008
3/3 found this review helpful

We stayed at the Chancellor for six nights during the San Francisco leg of our honeymoon trip. I chose it after seeing the great reviews it had on Trip Advisor, and can only say that it is thoroughly deserving of the praise it has received on here. We stayed in room 1205, up on the twelfth floor, and had lovely... more

5 of 5 stars
Budapest
Aug 11, 2008
3/3 found this review helpful

One of my favorite things about Chancellor is that Mr Wes Tyler, General Manager keeps responding the reviews. Please do not laugh, but it was a major point I choose this hotel for the first days of our 2 weeks journey in Bay Area. And it was a really good choice. The hotel is located right in the heart of... more

5 of 5 stars
California
Aug 6, 2008
2/2 found this review helpful

We travel to San Francisco many times a year and occasionally stay at the Chancellor Hotel...it is our only choice on our infrequent wish to stay in Union Square. The Chancellor is fine old world elegance and sophistication. Staff at The Chancellor are consistently professional and expertly courteous. Though the rooms are small to tiny with small bathrooms, all our... more

5 of 5 stars
Port Washington, NY
Aug 5, 2008
3/3 found this review helpful

Booked this hotel on the advice of the reviewers. It was definitely everything that I expected and more. The rooms, although a touch small were clean, pleasant, and having a window that actually opened was a great plus. We were used to small hotel rooms travelling Europe so it didn't bother us at all. We were hardly ever in the... more

5 of 5 stars
Halifax, NS, Canada
Aug 5, 2008
3/3 found this review helpful

The Chancellor hotel is a wonderful old hotel that we thouroughly enjoyed staying at for 6 nights. It is in a great location in Union Square on Powell Street, there is a cable car stop just outside the door, MUNI is only a quick couple blocks away. And if you like to shop, all the big, fashionable stores are at... more

3 of 5 stars
Sonoma County California
Aug 5, 2008
1/3 found this review helpful

I knew this was an old historic hotel with small rooms, no air conditioning, and small bathrooms when I booked it. Even so, after having stayed there, I just don't think it's a property which deserves an above average or excellent rating. In my opinion, it's just average and after all, what's wrong with an average rating for an average... more

Management response from
Wes Tyler, General Manager

When I read the review, it sounds like these folks think they know something that everyone else hasn't figured out. However, they are the ones that are out of touch. The Chancellor is a 3 star hotel. That is right in the middle of ratings. Not average, but in the middle. As I have said, the hotel is simple and...

Aug 5, 2008
2/2 found this review helpful

We stayed at the Cancellor Hotel in July during part of our honeymoon. The reviews on this website are right on spot regarding the hotel. The hotel is older and the rooms are smaller but very clean and the staff is very helpful. They made our honeymoon special with champagne and a gift in our room at check in. On... more

4 of 5 stars
Herndon, VA
Aug 4, 2008
1/1 found this review helpful

This hotel is smack dab in Union Square, which is a perfect location for a tourist to San Fran. Although the room is very small, it is cozy and well decorated in soothing greens and browns. The room overall is very functional, with a very large closet so your bags don't overwhelm the room. The bathroom is also tiny, but... more

Management response from
Wes Tyler, General Manager

I appreciate the overall positive review and fair score, however, I would like to respond to a few misconceptions. First, I have never heard the lobby smells moldy. The front doors are open and people are coming and going constantly, so I don't even think it could smell moldy if we wanted it to. There is too much air moving...

Aug 3, 2008
1/1 found this review helpful

Looked at your reviews for hotels in San Francisco. I liked what I saw concerning this property,You hit the nail on the head! Great location. Great hotel(european style boutique). Extremely patient and helpful staff.Knowledgable front desk and bell staff. Really a perfect 10. more

Reviews of Chancellor Hotel on Union Square

( 11-20 of 848 )
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Chancellor Hotel on Union Square Also Known As

Address: 433 Powell Street, San Francisco, CA 94102