The staff at the hotel was very friendly and helpful. The room was small but really cozy and comfortable, and very quiet. The location is great, right across from the Ferry Market Building, and interesting restaurants. I had a great time, and am planning to go back soon. more

I stayed at the Hotel Griffon during a recent weekend catching up with some college friends. I booked after careful consideration of the reviews, and also because I was able to secure a great price. Think I paid 100 dollars. I arrived in a rainstorm, and was warmly and professionally greeted, and welcomed to my room 416. The hotel has... more

Stayed for a recent business trip, just needed a nice, comfortable place to stay in town. Been to SF many times, downtown hotels are usually long on price and short on value. This hotel exceeded my expectations. Room was small but met all my needs. Bed very comfortable, large flat screen TV mounted on the wall. Amenities were plenty, free... more

I arrived at the Hotel Griffon via the airport shuttle and had been flying for quite some time so I was extremely pleased when I went to grab my bags and I was told to just leave them and that they were being taken care of - great service! Check-in was great and I was offered good advice on places... more

I stayed a week in January for business after I was unable to book at the Harbor Court. I think I like the Griffon better than either the Harbor Court or Vitale. Harbor Court has the wonderful lobby and fireplace, plus the happy hour. Hotel Vitale has large rooms and great tubs and showers. But I like the Griffon's rooms... more

For a single, female traveller, this hotel truly met my needs with a very central location to all sorts of transport, walking distance to several key sites and easy access to restaurants of all tastes and budgets as well as local atmosphere. After contacting the property direct, I got a better rate for my first two nights, which they extended... more

Greatly disappointed in this small hotel. Compared with other small, boutique hotels in the city (specifically the Kimpton Brand Hotels), this hotel fell far short. The level of service was mediocre. The front desk was the biggest problem--highly unprofessional. Nobody offered luggage assistance, the concierge was never to be seen. We asked for directions and they were all wrong, twice.... more

This hotel is not great, but it is not awful either. My boyfriend and I decided to book a room for one night since we did not want to drive home after a holiday party. The hotel served its purpose, it provided a clean and nice room to stay overnight. I would not consider this hotel if I was on... more

Classic bait-and-switch. The room rate they charged me was $20/night more than what they "guaranteed" when I made the reservation on their reservations website. I disputed this with the front desk clerk (showing him a copy of the original confirmation), who asserted that he couldn't do anything about it because there was no manager on duty until 8:30 a.m. He... more