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ResortQuest Maui Kaanapali Villas

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 185 reviews
185 Reviews
5.0 of 5 stars
48
4.0 of 5 stars
81
3.0 of 5 stars
21
2.0 of 5 stars
22
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 30 hotels in Lahaina
Description: Six story Condominium Resort with modern facilities; situated on eleven acres with gardens along Kaanapali Beach.
  • Address
    45 Kai Ala Drive
    (formerly Aston Maui Kaanapali Villas)
    Lahaina, Maui, HI 96761
Check Rates: $219 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 185 traveler reviews
  • What to Expect:
    • 3.5 based on 112 reviews Rooms
    • 3.5 based on 107 reviews Service
    • 3.5 based on 110 reviews Value
    • 3.5 based on 112 reviews Cleanliness
    • 3.5 based on 49 reviews Dining
  • Recommended For:
    • 60% based on 123 reviews Older travelers
    • 50% based on 123 reviews Families with young children
    • 50% based on 123 reviews Families with teenagers
    • 30% based on 123 reviews An amazing honeymoon
    • 20% based on 123 reviews Young singles

Reviews of ResortQuest Maui Kaanapali Villas

( 1-10 of 185 )
4 of 5 stars
Los Angeles
Jul 6, 2008

Recently (Jun 27 - Jul 3) I stayed at this location. I have read many of the other reviews and did not experience any of the troubles described. Our room (617) was outstanding. There were no problems whatsoever. The desk staff was friendly and always helpful. I ate at the Castaway several times and always had great food and service.... more

5 of 5 stars
British Columbia
Jul 4, 2008

We stayed in unit 218 in the towers from May 24th to May 31st and loved it. The kitchen and bathroom were very nicely redone and we had a large lanai. The rooms above the second floor have very small lanais so we were lucky. We travelled to Maui to attend a wedding. The other wedding guests were in the... more

Jun 28, 2008
2/2 found this review helpful

My wife and I elected to stay here since we were able to get a great Entertainment card rate. We were a bit apprehensive due to a few negative reviews, but decided to give it a shot. because when we spoke with the reservations personnel, they told us the hotel rooms had been recently renovated. When we checked in, they... more

2 of 5 stars
Michigan
Jun 26, 2008
1/1 found this review helpful

This is a very nice resort. Amazing views everywhere. Not impressed with the customer service at all. Will never stay here again. My room was charged with damage that we did not even do. This was charged a week after our return home. When we asked for proof of damage and we were denied any such proof by the resort.... more

Jun 18, 2008

I absolutely loved this resort. Staff were helpful and friendly, the resort was very lush and beautiful. Our room was on the 2nd floor of the Aloha Tower and the rooms on this floor had a much bigger lanai than the other floors. The bathroom was huge and our "Garden View" had lit tiki torches to look at at night.... more

2 of 5 stars
Southern California
Jun 15, 2008

So, my husband and I decided to book here because of the kitchen since we were taking along 3 young kids. I had requested a one bedroom no loft, b/c our kids sleep early. Upon arrival, we found that the room had a huge open wall between the living room and bedroom with no partition. B/c no other one bedroom... more

1 of 5 stars
Los Angeles
Jun 3, 2008

I had booked this hotel in Nov. '07 for a 5/20 - 5/29/08 stay. I had booked an ocean view room. Upon arrival, we we given a room on the 6th floor on the highway side of the tower. It was extremely noisy with minimal ocean view (certainly not like the pictures advertised). We were willing to move to another... more

Management response from
littleraidergm, manager

Guest Expectations are what our business is based on. Every guest comes to Hawaii with their own personal expectation based on the information they have had at their disposal. Even though our guest's make their reservations months in advance, normally room assignments are made the day before the guest arrives. Each guest is part of a puzzle of hundreds of...

Apr 29, 2008

Very comfortable studio condo accommodations with a large patio and kitchen. We were worried about staying here because you never really know what you are getting with a condo, but the unit was clean, spacious and comfortable and it was great to have a kitchen to save some $$ on food. New pools were great and a free shuttle stops... more

5 of 5 stars
Mt Dora, Florida
Apr 23, 2008
1/3 found this review helpful

This was our 2nd trip to Maui. The 1st time our daughter-in-law made all the arrangements. But because our Son and his wife asked us to accompany them we went with their selections. This trip we took our friemds with us and I did all the reservations and I could not have done better. I found Napil Bay #116 on... more

4 of 5 stars
Bend, OR
Apr 21, 2008
2/2 found this review helpful

I just want to say that my first impression of my condominium at KV was not great; however, my stay was fantastic. I don't think I could have had a better stay with my family (4) and my parents (elderly) than I did. The beach in front of the villas is beautiful and we got up every morning just to... more

Reviews of ResortQuest Maui Kaanapali Villas

( 1-10 of 185 )
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ResortQuest Maui Kaanapali Villas Address

45 Kai Ala Drive, (formerly Aston Maui Kaanapali Villas), Lahaina, Maui, HI 96761