My family and I stayed at the Holiday Inn for one night and it was a not a good one. We could not wait to leave. The hotel looks ok from the outside but the inside is very dated. The first thing I noticed was a stale odor in the lobby which followed us to our room, which by the... more

The positive: friendly staff, easy check-in and check-out, and they recognized my Gold Card member status thereby upgrading my room. The bedding and mattress were worn. I found dirty plastic drinking bottles behind the nightstands which made me wonder if the room was really clean or not. The hotel was quiet but the room had an old smell. After one... more

Saw the hotel from the side of the road and decided to stay. Pros: -breakfast was good for the price since the kids eat free (we paid the flat rate the night before) -staff was good, they did try to get us a room with a view of the falls -room price was exactly as quoted, no add-ons Cons -because... more

This hotel was flooded a couple of months ago due to the river overrunning its first floor, and had to close to remodel. I was in town for the Hotter n Hell bike ride and had reservations standing for about a year. We were not informed of weather our reservations would be honored or not till about a week out.... more

The hotel is very old, the staff there is GREAT! The thing is now a days, its not the service that make the hotel stays bad, its the hotel that makes the service bad. I mean you can have a wonderful hotel, and still have sucky service, but at the same time you can have a crappy hotel and have... more

It wasn't a BAD hotel with all things considered, but no place is perfect. After being stranded at DFW overnight due to bad weather, all I wanted to do when I arrived was get some sleep and a hot shower before my JotP wedding. Unfortunately, I ran into some problems at the check-in desk due to the fact that my... more

Date stayed 27 Feb 2007 Important last Minute Meeting Reviewer: Burwell I have never seen a Hotel/Motel provide the service this Hotel did for my Guests and meetings, First I required three Suites and a meeting room, and I perfered the rooms be all to together. Very Important fact, I booked the rooms at the very last minute! The Sales... more

I have stayed at this hotel since it opened. The property has been in a steady state of deterioration. It is to the point now that there are holes in the walls (bathroom door) wallpaper pulling from walls, stained toilets/tubs, drapes and H/VAC are dusty and generally poor house keeping/repair throughout. The entrance and lobby are deceiving. Over the past... more

The Holiday Inn touts information and data security but they do not account for personal or property security. Our car was robbed the day after Christmas. They bashed the window in and popped the trunk. We were 50 feet away walking our dogs while all this took place at 11am in broad daylight. The car was in sight and yet... more