We checked into this hotel for our 2 year anniversary weekend, front desk were friendly and very quick, our room was very elegant-chocolate covered strawberries and champagne just like booked, very clean hotel and comfortable bedding, we had a great view, we kept bringing up the whole weekend how much we were satisfied with the hotel! We wished they had... more

We booked this hotel ages before we came on our trip. It was a one night stay before driving to Galveston for a cruise. Originally booked a deluxe double for $140 and keep checking the price...eventually came down to $98+taxes, great deal! DH is an Omni member having stayed here a lot on business, don't know if that gave us... more

I stayed here during two business trips in 2007, and I thought it was great. It's a beautiful hotel with great service, upscale appearance, upscale guest rooms, and convenient location close to the expressway. They have great room service too, although it's a bit expensive. As a female who often travels by herself on business, I want to stay somewhere... more

I just came back from our trip to Houston for my sweetheart's birthday. From the time we arrived to the time we left, we were beyond catered to by the entire staff. They even went so far as to have 2 roses placed on our pillows along with a chocolate cake & candles and chocolate covered strawberries on the bed... more

Travelled here for a business trip and enjoyed my stay. Restaurant was good but a bit pricey. Rooms were comfortable and clean and the location of the Hotel is central to most everything you want to see or do while on the west side of Houston. Only gripe I have is that the rooms/bathrooms are small for the price you... more

From the very moment we arrived at the Omni the service was bad. First there were no bellmen available and no offer was made to assist us with our luggage to our room, instead the desk clerk just pointed to a luggage cart and handed us our keys. Secondly we had booked a king room and were told non were... more

Omni Houston Westside is a beautiful hotel. I got a great rate through Hotels.com so I chose it over other hotels I am familiar with in Houston. I was in town for Thanksgiving and the passing of a relative (four nights). I had lived in Houston for about 28 years so I am very familiar with what level of service... more

I stayed for 3 nights. I used the valet service, which parked my car in the most isolated part of the property with no lights..... Received a call at 12:30 am to tell me my car was broken into. Manager preceded to tell me they had no responsibility in the matter, refused to give me their insurance information, or call... more

I have stayed at the Omni for 3 weeks straight now only going home on weekends. At my last checkout I mentioned I would be staying at Marriott because I was trying to achieve my Gold Status. Well I just happened to be speaking with a membership manager who truly cared about my getting my business. Her attitude worked and... more