I stayed at this location on March 13-15, 2008. My experience is described below. I just received a response to my letter disputing my account (claiming, for example, that my room was in fact cleaned on March 14) and offering one free night at Hilton hotels. March 20, 2008 Christopher Nassetta President and Chief Executive Officer Hilton Hotels Corporation Hilton... more

Stayed here for two nights to attend a wedding in the area. The room was spacious and well furnished. The bed was very comfortable and we would have had a really good night's sleep if the walls hadn't been so thin and there weren't a group of loud-mouthed young women in the next room. When we banged on the wall... more

On first impressions nice hotel, with a lovely lobby and the swans are cute. The front desk staff were uninterested and had'nt a clue about the area or if they did they did'nt say. Everything was a problem and the answer was usually a shrug of the shoulders and "not sure". If only they could have told us that a... more

This was the second time staying at this property. Friendly staff, great breakfast and manager's reception. The only place I'll stay when in Houston on business. more

We had a fantastic weekend at the Embassy Suites near the Galleria! Check-in was a breeze (even though we were early), and someone called from the front desk a few minutes later to make sure we had everything we needed in our room. The hotel is pleasant, well-maintained and quiet, just a short walk across a parking lot (as others... more

The best thing about the hotel is the front desk personnel. They are really friendly and accomodating. The lobby is pretty with the swans. The rooms really need updating. The have the pinkish blond furniture that was popular in the '80's; and, although we slept okay, they don't have the updated mattresses and comforters that a lot of the Embassy... more

We stayed here over Easter weekend for a family getaway. This was our first stay at an Embassy Suites but we have stayed at numerous other suite hotels and this one is as nice as any of the other ones and much better than some. The room configuration is very nice. We had two double beds and a sofa bed.... more

After a 15 hour journey from the UK I arrived at the Embassy suite hotel to say the least a bit travel weiry!! I had booked via the internet and requested a smoking room, I know, I know it's bad for me. Never the less Toni from guest services checked me in with a smile, but had to inform me... more

This hotel looks like it was last renovated in the 80's. My colleague had no A.C. and my A.C. consistently leaked on the floor, and my toilet was broken, no offer of a room change was made to either of us. I am not a Hilton regular, so requested to register one of my airline affiliate cards to accrue miles,... more