The Westin was very nice. The staff greeted us and was nice and helpful. They took the extra step; which we do not experience very often. The room was very roomy and CLEAN!!! We had a nice view of the city. [-] They have wonderful beds! more
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Young singlesThe Westin was very nice. The staff greeted us and was nice and helpful. They took the extra step; which we do not experience very often. The room was very roomy and CLEAN!!! We had a nice view of the city. [-] They have wonderful beds! more
The guest room wasn't well equpped. There were no pens, no room service menu, no map of the meeting rooms, the TV didn't have an on-screen meeting guide as most convention hotels do, and the TV picture was distorted. Service in the main restaurant/coffee shop was slow. The bar and grill, McNelly's, was supposed to open at 4 PM on... more
Thank you for your feedback regarding your recent stay with us. Please know that we are supposed to have pens in the rooms and I will ensure the Director of Housekeeping addresses this with her staff. The room service menu is available on our televisions and we are currently working on making it more user friendly as well as putting...
I was there for a Convention with my Religious organization, and everything since day one was crazy. Starting with receptionists being rude and not wanting to give us the Special event price of $79.00. Instead they wanted to charge $119.00. The Hotel sponsor to be a 4 star and i think is maybe 2 star, the food was nasty, the... more
We got a great deal on the Westin Park Central Dallas through Priceline for $65 a night. Self-parking the attached garage is $12 per night. The room was very clean. It looked like it had recently been redone. It had a widescreen HD LCD, but all of the channels were in SD. We have a Sleep Number bed at home... more
This hotel is in the middle of nowhere. If you're looking for business it may be ok but not for seeing the town. Hotel was clean, rooms were fine. Restaurant was way overpriced, $14.00 dollars for a cheeseburger! Hotel runs a "shuttle" to a few thing but only in a 5 mile radius so be prepared to catch a train... more
I have to preface my review by noting that I only stay here on business and not for a vacation. The location makes it convenient but hardly an area to go out and explore. The Westin is rated as a 4 star class hotel. Many reviews have questioned that. You have to know what the stars mean as it relates... more
Stayed for two nights.. Hotel felt almost deserted when arriving on a Saturday afternoon. Very good rate for a first class hotel (105 $ per night). Free parking in parking garage adjacent to hotel. Wireless internet access @ 9.95 $ per day that was never charged to my bill :-) Unremarkable breakfast buffee 20 $. Nice pub/bar serving decent food... more
We got a great value from Hotwire and stayed at this facility for 2 nights. The facility is very very clean and their staff is extremely friendly and professional. Our room was great. I absolutely love those heavenly beds...you really feel that you are sleeping on the clouds. Our bathroom was very clean and updated. We had plently of clean... more
Very nice, comfortable, clean, recently renovated. Nice rooms, halls, elevators. Parking $10.00, breakfast buffett $20.00 ... glad we got the good rate we did with Hotwire !! Management says Westin leases the parking property, therefore they must charge for the parking, so I suggested they comp hotel guests with breakfast, but at $20.00 per person for breakfast that would be... more
First of all, let me start by saying that I'm not one of those picky, has to be high end travellers. That said, this hotel was horrible. When we got to the hotel the doormen did not greet us, nor did they offer to help with our luggage. After we checked in, it took 10 minutes for us to get... more
I regret that what you experienced is not our normal way of treating our guests or how we keep our guest rooms. I do hope you will give us another opportunity to show you the true Westin way!




