Thanks to TripAdvisor, we booked a room at the Inn at Christmas Place. We had a wonderul experience, much different from the poster "AnonymousUSA" below. The property is beautifully developed and tastefully decorated. We found our room and the entire property to be immaculate. We loved the beds and the pillows. Mr. McCarter handled our check-in and set the tone... more

Clean Rooms, Friendly Staff, Comfortable Beds! What more can I say, except we are already looking forward to our next trip to The Inn at Christmas Place! more

Overall the hotel was mostly clean (bathroom floor had some funny looking stains) and the beds were comfortable (although not the pillows, like sleeping on a rolled up newspaper). But when I received my credit card statement I had been charged an additional $273! This place has no customer service except bad service. They never returned my calls. The only... more

This was a very nice hotel with a great breakfast that is part of the price. The whole hotel is decorated in a Christmas theme, and the landscaping was also done in a Christmas theme. Would recommend this for everyone. more

Christmas in July and this charming Pigeon Forge hotel doesn’t disappoint! Folks here are so friendly, and our room – complete with Jacuzzi tub and seven-foot decorated tree was very comfortable. Great bed, nice shower, and handy fridge (in a dry town, very handly indeed!). The waterslide at the pool is fun for kids of all ages and breakfast with... more

This was the 2nd time me and my family stayed at the Inn, and once again we loved it. The price is higher than most but you get what you pay for. The rooms are awesome, breakfast was great, and staff was friendly. more

The Inn at Christmas Place is by far the superior property in the area. It looks like a story book castle when you drive up, and the customer service is excellent. The breakfast is delicious, and my children loved the pool. The rooms are very clean and spacious and the beds comfortable. I contacted another hotel in gatlinburg first and... more

This place is awesome. It is beautifully decorated - tasteful, yet not over the top. The landscaping was probably one of the most beautiful I have seen. The location is right on the Parkway at Light 2A. Easy to get around. Close to shows, Dollywood and the Smokey Mt. National Park. There are many different types of rooms. We spent... more

Recently returned from Pigeon Forge - stayed at The Christmas Place for one night. Hotel is beautiful, and very clean. We enjoyed our stay, and plan to visit again! more