I really don't agree with the last reviewer of this hotel. The Polmaily may not be a smart, upmarket, corporate hotel, but nor are their prices. This is a small and invididual hotel, its facilities are very good, our room was spacious and spotlessly clean even if the decor was dated. The lounge and dining rooms were very comfortable and... more

We were somewhat diappointed with the Polmaily. We found everything a bit shabby. We were in a garden suite room which is set back from the hotel and adjacent to the caravans that we presume some of the hotel employees stayed in. We would have been a bit more tolerant of the facilties had the beds been comfortable. The childrens... more

Was fairly excited about this hotel, as the website looked superb and they responded very quickly, very family freindly which was a great plus. They have all the concepts right about running a quality kid friendly Country House Hotel, unfortunately they are only concepts. Everything is shabby and old and dirty, on checking in i was escorted to an annex... more

My wife, one-year old boy and myself wanted to stay at a kid-friendly place close to the Caledonian Forest of Glen Affric. We were impressed by both places. Barry (manager and chef) was beyond helpful and ensured that everything with our stay was perfect. He is also an accomplished chef, and we were pleasantly surprized by the quality of the... more

We found the hotel with no problems, it was well signposted. only a short drive from the heart of Loch-Ness. The staff were very friendly and helpful. the rooms were clean and spacious. the grounds were extensive and interesting. loads of space for kids with a play barn in the grounds, a petting zoo & a huge swing in a... more

This hotel required a 50% deposit of the room rate and after they'd taken my credit card details - charged me twice. The two charges appeared over 10 days apart. I repeatedly requested the issue be rectified but was ignored. I would up cancelling due to a sudden medical issue which prevented me from staying here but to date have... more

Nothing much to say on this place, the deposit I am still awaiting its return. as it was taken twice from my account and they said it was amistake, but mistakes you make better, I am still waiting 5 months later, dont give credit card details they use them later on to keep the business going and then apologise for... more

We stayed for 2 nights with our 4 young children and had a lovely time. great facilities for kids - trampoline, play area etc outside, monster club, indoor playroom etc staff were really helpful and friendly and more than happy to accomodate requests and help in any way to make our stay better. it's not always relaxing going away with... more

We booked the hotel after reading a review on childfriendly.net and as we have 2 young children (6 and 4) the Polmaily sounded ideal. Having booked the trip we did read some poor reviews of the hotel but decided to give it the benefit of the doubt as we had been made to feel very comfortable by both Ian the... more