.Gorgeous Hotel .Extremely clean .Cheap room service-food is lovely .Free sun loungers-and no need to get up really early in the morning to get a bed .right on the beach and the main street in the resort .free table tennis,snooker and gym use .very friendly staff .everyday linen changed .great atmosphere in the evenings .great for familes,friends,couples. .at the beach-jet... more

this hotel was kempinski when my partner and i went. had never been to bulgaria before but really wes suprised at how clean the resort was and how freindly everyone was. the hotel a small walk down a set of steps which led you to a line of pubs ad restaraunts. very cheap. all outside loos very clean a little... more

I am trying very hard to be objective but it is not easy as this was probably the worst 5 star experience I've had as quite a seasoned traveler. In order to avoid risking a nervous breakdown I'll just stick to the facts then (bear in mind we were among the "select" guests of The Level;-): - the express check-in... more

Overall, we were really pleased with our room - it was really large, clean had had one of the biggest bathrooms I've ever seen in a hotel. We had a twin room on the 8th floor, non-sea view. We did not mind not having a sea view as there was a nice view of the forests. The pool area was... more

The hotel itself is huge has excellent rooms and facilities available. The pool was great and never got too busy, even though the hotel was totally full. We were initially diappointed with the sea view room we had paid extra for, as the sea was only visible if you leaned out of your balcony and looked to the right. The... more

After arriving very late due to a 3.25 hour coach journey from Bourgas which we had not been made aware of previously (we should have landed in Varna) we were exhausted. By this time we had been travelling for 13 hours so arrived at reception at 3.30 am. We did not have to queue but the reception staff were not... more

The Melia Hotel is a real 5* hotel. The facility itself looks great, rooms are luxurious the service is overall excellent. Why do I use the 'overall' word. Well, because when we had to check in we had to wait more than 1 h for our room to be set free. This is quite astonishing given the hotel check in-check-out... more

Just returned from 2 weeks at the Melia Grand and can say that we had a very good holiday. We travel the world and have experienced a considerable number of 5 star hotels and their associated executive level offerings. Our rooms were very comfortable and location was superb (we were facing the sea with central location on the 7th floor).... more

We arrived late in the night in the hotel with a big group, it took the reception to give our rooms 2 hours had to lay on the sofas in the lobby after all the travelling and this first unpleasant thing was the beginning only. The clients in the hotel all over middle east and russia are behaving awfull in... more