We called for availability and were told the cost per night. We checked -in and the next morning when we checked -out the rate was higher then had been quoted over the phone. The bedspread was soiled both on the outside and inside. Could not see that until the bedspread was turned-down at night. Also, had red nail polish on... more

Clean room, pleasant staff, nice visit, no hot tub but good overnight stay. Across street from Harrah's Casino, and less expensive than staying at Harrah's. more

Can't believe this hotel is a Mariiott. Ok, it was a holiday week but the hotel was very noisy (thin walls), lousy mattresses, and the breakfast was a joke. I had to tell the manager twice about loud music coming from the room next to us. The room configuration is very strange. The king extended suite was very small. The... more

The hotel was directly across from the casino. The room was very nice as well. I will definitely visit this hotel again if I am in the Cherokee area. more

The Fairfield Inn Cherokee is a great place to stay. The staff was exceptionally helpful and the continental buffet was plentiful. We stayed in the king extended suite and it was very comfortable. We left a few items in the room upon departure and the staff gladly shipped them to us. The location is great if you want to visit... more

I stay in Cherokee a lot and the Fairfield Inn & Suites is my home away from home. It's so conviently located directly across from Harrah's Cherokee Casino, at most a 5 minute walk. They have a wonderful patio on the back of their property and my mother loves to sit out there in the evening when she travels with... more

Stay away from the Fairfield Inn unless you want the worst service and the smallest rooms! Service - we encountered the most non-customer service oriented manager we ever met. When we had a valid problem and went to him for assistance, he not only stated multiple times that it was not his problem and he would not do anything, he... more

We found the Fairfield Inn to be clean, well-maintained, and the staff members were very courteous. It's not a luxury resort, but it completely met our expectations for this type of hotel. It is within walking distance to Harrah's Casino. In fact, it's closer to walk to the Casino from the Fairfield Inn than from the self-park section of Casino's... more

We are Mariott rewards members and reserved a king room, smoking. We paid (with taxes) $ 140.00 now that may not seem high to you but when we checked into the room it was the size of my guest room at home, if not smaller. Thank goodness we didn't bring but one small carry on bag. The bed was comfortable... more