The room smelled like an ashtray and when I took the top cover off the blanket had cigarette burns. When I complained to the front desk they sent someone who just handed me a sheet( I suppose they wanted me to remake the bed). I also had to go to the supermarket to purchase cleaning suppiles and candles because the... more

I attended a party in August 2008 and stayed the night as well. The wait staff was rude while serving the meals. they never smiled or regarded the guest with respect. The rooms was not clean , the bed was lumpy and the bathrooms were dingy. They offer a free continental breakfast in which they served yogurt that was not... more

stayed one night on august 16, 2008. had an event there. dispute from another party escalated to fights and police called. other party patrons arrested. the next morning on august 17, 2008 noticed that my windows were broken on my car. hotel acted nonchalantly as if they had nothing to do with it. called police to make a report. police... more

Dear General Manager Mr. Ykcar: I was a guest at your hotel for five days from Tuesday 8/12/2008 till Sunday 8/17/2008. The entire experience was so awful I fell compelled to inform you. I called to book room and explained I would be staying for five nights from Tuesday 8/12/08 and would need a late check out on Sunday 8/7/08.... more

This place should be closed down by the Board of Health. The room was dirty. The sheets were falling off the bed, which made me notice that one side of the bed looked like someone had been killed there. The side of the mattress and box spring were covered in what looked to me like blood, although to be fair,... more

The hotel's plumbing is AWFUL!!! The bathtub stopped up after taking one shower. I couldn't get it fixed before my family had to check out. The carpet had a stale odor. When I checked out of the hotel, another guest stated that he had to leave because something was wrong. The misinformed manager investigated my problem and didn't find anything... more

Royal Regency is an absolute dump. They are remodeling, so the outside looks okay. They had spent a lot of money on rock work for the lobby, but there was plastic covering the entrance way. The lobby looks nice, once you start down the hall way to a room you smell the stinch, but they already have your money. The... more

Have to say that this hotel exceeded my expectations. I stayed here while attending a friends wedding and was happy with the property. The wedding was on site and food and service were excellent. I would probably giver the hotel an overall excellent rating but it is still under renovation. more

I was attending a wedding in the area and we booked a room for the weekend. When we booked, we asked for handicap accessability, since I cannot handle stairs. We were assured that this was not a problem, but on arrival, we were advised that the front of the building was being remodeled and we had to uuse the back.... more