my sister and i planned this week getaway for along time ,this was the first time we had did this in years and we both were looking forward to it.well ended up the only person at the hotel who was at all friendly and helpful was jennifer.the staff in the white lion restaurant was rude. we were told we woud... more

:Please take my advise and do NOT stay at the Ft William Henry The view is wonderful, However thats about it. When I was there there was a convention going on and I soon discovered if you were not with the convention you were considered lower class. Very dissapointed, in my stay. It was a little pricey, but I knew... more

My husband and I Just returned from a week long visit with our young children. In all honestly, I find the only benefit of this property to be it's location and by way of it's location, the beautiful view. We stayed at the property several years ago, off season and without the children, in a suite in the main building... more

This hotel has a Great Location, But that is where Great Stops!! The room was filthy, I would Never Stay there again, Nor would I recommend anyone staying there. We were terribly shocked when we got to our room. Because it was a holiday weekend and everywhere was booked, we did stay. Very Disappointed, Not a cheap Hotel, Yet, it... more

I had booked a lakeview suite with a fireplace. The room wasn't ready at checkin time (was more than an hour late and I had arrived early). The room didn't look anywhere as nice as their pictures are. It didn't live up to a resort with it's prices. The bed was like a motel 6 with old ripped sheets and... more

It touted itself as a classy, elegant place that would remind us of old times. The room we stayed in was smelly, and our neighbors said theirs were too. According to the brochure, the hotel had been renovated completely just a couple years ago. If by "complete renovation", they mean they replaced the faucets in the bathrooms, then sure, it... more

The room they put us in was disguisting. It was worse then any motel room. We ended up staying one night (which we didnt even want to stay) instead of 3 nights we booked. I would never ever recommend this so called resort to anybody. It was the worse place I have every been to... so dirty. more

during the second day of our four day trip last year, there was a severe thunderstorm and the power went out at about 8:30p.m. we were initially told that the power would be on by 9:00 and by 10:30 the power was still out. It was about 90 degrees ouytside and our air conditioning wasnt working because of no power... more

We arrived early and were pleasantly surprised to get into our room. I had reserved the king lake view room which was very nice with a spectacular view of Lake George. The bed was very comfortable. The hotel was nicely decorated and very clean. We had two great breakfasts at the on site restaurant. All of the staff was very... more