We arrived at a busy time and were greated by a very efficient young man by the name of Chris. He was the epitome of a polished european hotel concierge. Every member of the front desk staff was helpful and cordial. All expectations of a clean hotel room, comfortable beds and quiet stay were exceeded. The fresh and bountiful breakfast... more

I have stayed at this Residence Inn on a regular basis since year 2000 and back in the old days the staff here were great but something has changed over the years. I stayed here in Nov 2007 and was surprised by how rude the staff were at the checkin /checkout however they gave me a good room so I... more

We stayed at this hotel for one night-using a certificate from Marriott for one free stay. We had stayed here previously-paying the full price-which is a bargin anyway. We had a studio on the first floor-gave us a queen bed, large bedroom with adjoining sitting room and kitchen-large space. The kitchen counters were not granit or corian but they were... more

I spent 2 nights at this Residence Inn in Syracuse and had a very pleasant experience. The front desk staff was friendly and helpful at check-in. Our room was a studio suite with a queen bed and a comfortable pull out couch. There was a full bathroom and a large sink and counter area between the bed and the bathroom.... more