Service was mediocre in many areas, but the biggest issue we had was trying to get clean towels. We were going out at 7 pm with my husband's business colleagues, and I wanted to shower first. Our room hadn't been serviced as of 5:00, so I called the concierge to get the extension for housekeeping. (There isn't a direct connection... more

My wife and I stayed at Palazzo April 10-13, 2008. We really liked this place. The pool just opened during our stay and there is a walkway over to the Venetian's pools. The only thing disappointing was the Race/Sports Book but you can just walk over to the Venetian for that so not a big deal. We wouldn't hesitate to... more

The hotel is clean and they maintain a smoke free corridor in the casino- very nice for a non smoker- the whole place smells great- - we opted for the concierge -level upgrade, it was very nice with morning cont. breakfast, afternoon high tea, and evening open bar and food presentation. All done very well, staff very nice/helpful, free computer... more

Were a bit leery of Vegas, thinking it might not be our scene. However, though still not huge gambling fans, we ultimately enjoyed our trip to LV... liked the entertainment and dining options and LOVED the Palazzo. Classy, clean, modern (3 Flat-screen TVs in our suite!), spacious, high tech... you name it, the Palazzo has it. We could have spent... more

The hotel is visually stunning. The rooms are spacious and luxuriously equipped and it all just feels nice, new and clean. This was my first visit and I left underwhelmed - we visit Vegas regularly and for future trips the hotel will be priorirtized third behind Bellagio and Wynn. The rooms boast a strip view - don't be fooled by... more

Can't complain terribly, but wasn't impressed with my stay. Hotel's only been open for a few months and staff seemed confused. Check in experience was... interesting. A staff member stood there shouting at all three of us in line to keep a single file line. Very innapropriate. Room was already showing signs of wear and tear. Cigarette burns (in a... more

Palazzo is the new extension of the Venetian property in Las Vegas. They are connected by their shopping malls. Palazzo has an overall feeling of serenity and elegance. Even the casino is relatively quiet. The colors and decoration are subdued and understated. The rooms, which are all suites in the image of the rooms at Venetian, are beautifully and lavishly... more

We just returned from our stay at the Palazzo and we already miss it so much. The check in was seamless. The receptionist, Alexis was a ray of sunshine. We received the room we booked and were in it within minutes. We found a clean room with none of the complaints others had listed. As for housekeeping, we had no... more

So when you arrive at 7Pm from an east coast flight, you think just maybe your room that you have reserved and paid a deposit on would be ready. Not ! Having had a similar experience last year with the sister hotel The Venetian , the problem did not surprise me. Now I was not alone as the desk clerk... more