My wife had made a reservation far in advance and on the day of the reservation called in the afternoon and was told there was no problem. When she arrived and showed them her confirmation number sht was told she didn't have a room as they were "overbooked" In other words someone apparently paid them more and she had no... more

The motel staff was friendly and polite, and upon arrival they gave me a little bag with an odd assortment of antiperspirant, toothpaste, Alka-Seltzer, skin lotion, and breath fresheners. A plastic food storage container sat on the front desk with store bought chocolate chip cookies for the guests. I have had better cookies. Although the linen was clean, the small... more

We arrived very late in the evening (after 11:00 pm) but the front desk clerk was bright-eyed and very friendly, offering us chocolate chip cookies, water, and a small gift. The hotels.com phone reservationist apparently did not know that the rate she quoted was for single occupancy and that there was an extra charge of $10 per additional person. We... more

As I was driving to the hotel from the airport, I had a little trouble finding the hotel but when I called the hotel the lady who answered the phone was very helpful, I got turned around without any trouble and found it right away. The check-in was great, never expected to get a mug filled with candy. Bed was... more

Wow, excoriating reviews for this property! This was my experience... I walked in with no reservation, and asked for the corporate rate (knowing from the website how much it was.) The desk clerk processed me quickly and with tremendous gratitude and kindness. I was given a souvenir mug full of chocolates and candies, and a room upgrade in a location... more

I had a short overnight seven hours between flights and just wanted someplace inexpensive to sleep and shower that was close to the airport. What a pleasant surprise! It was clean, the staff went above and beyond to help and make my stay comfortable. The bed was heavenly. At first I thought it was too soft and I would wake... more

This hotel was aweful. I stayed here with my family cause I was catching an early flight out of MCI airport. They had mattresses pilled high up outside and not enough parking. My mother is disabled and we were lucky to find a handicapped parking location. Mattresses were pilled up in front and from then on it was just a... more

Booked my reservation online and that worked great. Drive 3 hours to get there from Wichita, and when I get there they say that they can't find my reservation. OK, do you have a room available? Yep, but they have nothing like the room I reserved there (king suite). This is the point at which I start getting irritated and... more

Spent one night and used Microtel's "park and fly" service prior to a flight out of Kansas City. Total price ended up around $90 for two adults. Have never stayed in a smaller or dirtier hotel room. No where to store or open luggage and barely room to walk around the bed. The scuffed walls and smoked mirrors added to... more