You just think with "Crowne Plaza" in the title it is going to be above average. This is an old property with an attempt being made in the entry of making it chic. I did not eat at the resturaunt. I did take the shuttle to the Mall of America which is nice and it also goes to the airport.... more

I attended a conference recently in Minneapolis. The conference was actually at the Sheraton Downtown, but I saw that the Sheraton did not get great reviews. (Now that I have been there, I would agree with those reviews – the Sheraton Downtown is in a somewhat seedy area and there are no restaurants nearby, except an international fast food marketplace.... more

This is an old hotel that was renovated relatively recently. Yet, it's already showing some wear. The hotel needs to prioritize the basics over swank modernity. Was assigned to a room intended for people of all abilities. Was on the 5th floor. Don't know how a person with limited mobility would get out in case of emergency. Seemed smaller in... more

I stayed with my young daughter for two nights in March here. The staff was friendly, and the hotel was clean, comfortable and pleasant. The location was good for our purposes, not close to the Mall but close enough to food and shopping. more

The hotel is very up-to-date with large rooms, fitness center, business center (with free printing - a plus for business travelers). I particularly liked the vending machines with the ability to charge food to the room. The restaruant left a little to be desired. They had a decent wine list, but food was over or under seasoned. One of the... more

We stayed for 2 mights in March 2008 at the Crowne Plaza. I booked it through their website and got a rate of $72 a night with a AAA discournt. Our room was 161. When we arrived at the room, it was very cold. The thermostat registed below 50. We truned it up and got no heat. After 5 minutes,... more

I contacted the property directly to make my reservation. I booked a two room suite. Originally I booked the stay for four nights at a rate of $144.00 per night. I checked into the hotel February 20th and left February 21st after one night. "Nina" Was the employee at the check in. She was rude and must have been having... more

I have been staying at this hotel since Sept of 2007 (past 5 months) every week and plan to stay here for as long as I am in the Minneapolis area. I travel every week so the hotel and the people are very important to me and this hotel has been fantastic! I have been traveling weekly for at least... more

Was simply looking for someplace with free wireless and a hotel shuttle, but I was in for SO MUCH more! The hotel lobby is very modern, with a restaurant, pool, fitness center and lounge. The shuttle service leaves on time and if there are too many patrons waiting for the bus, they will make sure you get to the airport... more