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Sofitel Minneapolis

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 102 reviews
102 Reviews
5.0 of 5 stars
61
4.0 of 5 stars
19
3.0 of 5 stars
7
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 37 hotels in Bloomington
Description:
Discover the ultimate in comfort, elegance and style at Sofitel Minneapolis, a hotel that reflects the well-known Sofitel art de vivre. Its many... Discover the ultimate in comfort, elegance and style at Sofitel Minneapolis, a hotel that reflects the well-known Sofitel art de vivre. Its many attractions include superb service and impeccable attention to detail, a beautiful lobby-atrium, not to mention two award-winning restaurants, Chez Colette and La Fougasse. In all, there are a total of 277 rooms and 5 suites. The Sofitel Minneapolis Hotel is very convenient for the Minneapolis St Paul International Airport and the Mall of America. more » « less
  • Address
    5601 West 78th St.
    Bloomington, MN 55439
Check Rates: $159 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 102 traveler reviews
  • What to Expect:
    • 4.5 based on 65 reviews Rooms
    • 4.5 based on 64 reviews Service
    • 4 based on 63 reviews Value
    • 4.5 based on 65 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 50% based on 86 reviews Older travelers
    • 30% based on 86 reviews Families with teenagers
    • 30% based on 86 reviews An amazing honeymoon
    • 20% based on 86 reviews Young singles
    • 20% based on 86 reviews Families with young children

Reviews of Sofitel Minneapolis

( 1-10 of 102 )
4 of 5 stars
Madison, WI
Jul 25, 2008

Our family of 4 stayed for 3 nights during our short vacation in the Twin Cities. The staff was friendly & extremely helpful to us. When we checked in, I mentioned it was my son's 9th birthday. We went to our room & shortly thereafter, there was a knock on the door. What a surprise! The hotel sent a beautiful... more

5 of 5 stars
Las Vegas, NV
Jul 21, 2008

We stayed at the Sofitel for a pleasure trip to Minneapolis and surrounding areas during May 2007. It was actually two stays - one night upon arrival before we traveled a good distance to another area for a night, then two more nights after returning to Minneapolis. The first night we stayed in a regular King room, which was nice,... more

5 of 5 stars
St. Louis, Missouri
Jul 15, 2008
1/1 found this review helpful

Excellent choice for the Minneapolis area, this hotel offers many advantages including: free parking, comfortable rooms, excellent on-site food (petit cafe has outstanding croissants, brioches and pains au chocolat & chez colette and la fougasse are very good restaurants), good-enough fitness center (free access, good machines, but only 2 ellipticals). There is free access to internet hooked computers on the... more

4 of 5 stars
Minneapolis
Jul 9, 2008

Sofitel has been my favorite hotel in the twin cities area. I stay there for several days at least once every year. I love the comfort of their beds, the rainfall showers, the spaciousness of the rooms, and the delicious food. It is a real treat for me to get breakfast in bed. Until now, they would receive a 5... more

Jun 30, 2008

hotel was overall pretty good. no pool and room must have had bed bugs or something because my whole leg was bitten by bugs. (not mosquitos) pretty gross. breakfast was good. more

Management response from
Joseph Colina, Director of Guest Services

I would like to apologize for any inconvenience experienced during your stay. We take any such report very seriously. As we mentioned to you while you were still at our hotel, both our staff and a third party have conducted a thorough inspection of the room you occupied. Neither group, however, found any evidence of this type of issue, and...

Jun 21, 2008
0/1 found this review helpful

After staying at the Sofitel several times in the past I will not return. Something has changed. Staff? Management? The rooms are beautiful but where'd the bed sheets go? The noise from the bar and the Atrium below reverberated into our room until midnight both nights. Our call to the front desk made no difference. By midnight, it subsided and... more

Management response from
Joseph Colina, Director of Guest Services

Please accept our sincere apologies for any disturbance to your stay from other guests in our lobby area and that our staff was not able to resolve the issue for you at the time. Should you choose to stay with us again, please know that our guests can request a room with an exterior view, and we would make every...

5 of 5 stars
Saint Louis MO
Jun 20, 2008

My three night stay exceeded my expectations. The room was large, very comfortable, and recently redecorated. But what really distinguished the Sofitel was the welcoming, courteous, professional and accommodating staff. I arrived late on a Friday night, due to flight delays, and hungry having missed dinner. Although the cafe was within 30 minutes of closing, I was graciously welcomed and... more

2 of 5 stars
Wisconsin
Jun 1, 2008
1/1 found this review helpful

Terrible Guest Service. We were so excited to have our Anniversary night there. The concierge even called our home to make all of the arrangements, and I even received e-mails from her, and e-mailed her back twice. When we checked into our King Size Suite- Nothing was there. She had assured me that they would be waiting for us and... more

Management response from
Joseph Colina, Director of Guest Services

On behalf of our team, I would like to apologize for the inconveniences you experienced during your recent stay and specifically for your disappointment with the special arrangements you were trying to make. Since we constantly strive for quality on all levels, your feedback is most helpful. I have reviewed your remarks with all staff members involved, as we always...

5 of 5 stars
Minnesota
Apr 20, 2008

I really enjoyed my stay at the Sofitel and would definitely stay there again. The hotel is elegant and welcoming, the staff are fantastic, and the rooms are nice. I booked our stay for a friend and I: we had a ton of wedding-related shopping to do at Mall of America and wanted to be close by. It sits just... more

5 of 5 stars
Silver Spring, MD
Apr 19, 2008
1/1 found this review helpful

I have stayed at this Sofitel in MN several times and truly love it. I travel a lot for business and pleasure and this is one of my favorite hotels. The hotel staff are great at check in and very accomodating. The hotel itself is not that attractive on the outside, but once you get inside you will love the... more

Reviews of Sofitel Minneapolis

( 1-10 of 102 )
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Sofitel Minneapolis Also Known As

Address: 5601 West 78th St., Bloomington, MN 55439