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Best Western Lansing West Hotel & Conference Center

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Best Western Lansing West Hotel & Conference Center
7711 W Saginaw Highway Lansing, MI 48917-1137
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Low-rise Motor Hotel, modern guest facilities; located off I-96 west of Highway 43.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $83 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 12 traveler reviews
  • What to Expect:
    • 2.5 based on 9 reviews Rooms
    • 3 based on 9 reviews Service
    • 2.5 based on 10 reviews Value
    • 2.5 based on 9 reviews Cleanliness
    • 4 based on 1 review Pool

Reviews of Best Western Lansing West Hotel & Conference Center

( 1-10 of 12 )
1 of 5 stars
BUFFALO GROVE IL
Sep 15, 2008
1/1 found this review helpful

This review is a few months old. take it with a grain of salt. Booked the hidden property site.. I figured this was the one they were offering. didnt have a problem. was told that the renovations would be ending a week after our stay so I figured it by mainly cosmetics they would be working on. I was wrong.... more

3 of 5 stars
Michigan
Aug 17, 2008

We stayed at the Best Western as part of a wedding party. Some of the previous reviews listed the property as worn out, but recent updates have brought the hotel back up-to-date. The lobby is all new with an "Up North Cottage" feel. There is a stone fireplace, and rustic wooden furniture. The atrium/pool area is so beautiful during the... more

2 of 5 stars
grass lake, mi
Jul 28, 2008
1/1 found this review helpful

The outside looked a little run down but not horrible so we went in. Looked kinda like an old lodge. Employees dressed like teens just hanging out but were friendly. Apparently they were just starting renovations and still weren't done although their website says they would be done by July 1 (and we were there July 20). The carpet edges... more

Jun 24, 2008
1/1 found this review helpful

We stayed here for a wedding we were attending and this hotel was recommended in the invite. The lobby looks great and the staff friendly but that was about all it had to offer. We had 3 rooms scattered throughout the hotel which were all very tired looking and run down. It looks like they gave up on renovating as... more

Sep 8, 2007
4/4 found this review helpful

We stayed on a Friday before a home MSU game and the place was a morgue. A prior review said they stayed on a Sunday and it was quiet. It's that way all the time. 40 rooms occupied on Friday and 60 for Saturday. (desk staff said) The place needs a major remodel. Rooms color schemes are dark. Doors in... more

3 of 5 stars
champaign, illinois
Jul 22, 2007
1/1 found this review helpful

We stayed on a Sunday night so it was very quiet - in fact the restaurant and lounge were closed. The rooms were OK - clean and roomy. A pet peeve of mine is bed linens that are too small for the bed and mattress pads that scrunch up. This was the case here but at least they were clean.... more

3 of 5 stars
Indianapolis, IN
Jul 3, 2007
1/1 found this review helpful

The positives of this hotel are that the employees were extremely friendly and helpful. The hotel was also very clean and I was impressed with that. The pool looked fabulous, but I didn't really have time to use it. The negatives are that I reserved on the website a non-smoking pet room, but ended up with a smoking room. Some... more

Jun 18, 2007
2/2 found this review helpful

I want to preface this review by saying that I have worked in a hotel before. I normally don't get phased by surly employees or rooms that aren't ready, etc...we all have a bad day now and then. That being said, however, I have to say that the receptionist that greeted us when we checked in at this Best Western... more

1 of 5 stars
san jose, ca
Jun 5, 2006
5/6 found this review helpful

I reserved this hotel for my boyfriend who came to attend my graduation. We were not impressed with this hotel at all! When we arrived, the person who checked us in was very rude to us. There's only 1 elevator which took forever to wait so we actually took the stairs. The place is a bit confusing b/c it wraps... more

Management response from
familytravel07, Guest Service Manager

Hotel has been refurbished in several areas. We offer a new Executive class room which has been totally refurbished. Our pool has just undergone resurfacing, painting, and the atrium has brand new carpet. All rooms have new dressers, chairs, desks, and nightstands. All comforters have been either replaced new or replaced with duvet covers. We have a brand new jacuzzi...

3 of 5 stars
milford, mi
Mar 7, 2006
3/4 found this review helpful

Recently stayed at this hotel with a dance group. Hotel was perfect for a group. Large pool/game area in the mddle of hotel. Rooms were above average in size, clean and the extra window in the poolside rooms made it feel very open. Lounge and restaurant on site. On the negative side, Pool area was very loud until after midnight.... more

Reviews of Best Western Lansing West Hotel & Conference Center

( 1-10 of 12 )
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Best Western Lansing West Hotel & Conference Center Also Known As

Address: 7711 W Saginaw Highway, Lansing, MI 48917-1137