Fantastic breakfast made to order. Also had a great free happy hour. Just chips and veggies, but any drink you like was provided. Bermuda Triangle was very popular. Room was above average. Carpet had a large spot and the bathroom counter appeared to be in need of repair. Internet was available at $10 a day. Overall a very nice place... more

I stayed at this hotel twice in two weeks, once on business and again about a week later with my family. I had been staying here occasionally for years on business (since before Embassy Suites was part of Hilton). This was my first time back in a few years. The neighborhood has improved substantially with the derelict boarded up buildings... more

I hate to say it, but this hotel is just DIRTY. From the elevator, to the lounge tables to the rooms, it needs a good cleaning and, while they're at it, new carpets, drapes and curtains. The breakfast service comes with a snarl from the cook, the parrot in the atrium (who begins screaming at 5 a.m.) is not treated... more

My husband and 2-year old daughter stayed in this lovely hotel for the weekend 11-13 April 2008. We enjoyed very much the atrium space, fountains and decor. The room was perfect for us - two adjoining spaces - our daughter was able to sleep in the living area on the couch while we were able to watch movies in the... more

Hands down, this is my favorite Embassy Suites hotel, to date. The exterior architecture is unique and quite pleasing. Front staff personnel were friendly and helpful; check-in process was uneventful (as it should be!). Not sure how old the hotel is; however, it had the appearance of a newer property or at least one that is maintained very well. The... more

This hotel was our final stop on a whirlwind seven day trip to upstate New York and then back to Illinois. We chose this hotel so we could have one quiet night to just sit back and relax. This hotel turned out to be all we'd hoped for & more. Embassy Suites are beautfiul hotels anyhow, but this one in... more

We checked into the Embassy Suites for a "night away". We had great service at the front desk-we were able to check in hours early and get a late check-out the next day. The interior was very nice but they are currently undergoing renovations. Our room had been renovated with new art, furniture, bed, etc. Overall, the hotel was very... more

We received a two night stay at the Embassy Suites North as a gift for our family. We chose to stay during the week after Easter. It appears that most renovations have been completed. In fact, there was no construction visible from the lobby or atrium. Our room contained two double beds and a sleeper sofa with a full door... more

Stayed here because Homewood suites by Keystone got a number of bad reviews. Wish we would have stayed at Homewood, This place needs a lot of paint,carpet repair,cleaning.It was out of control the weekend we stayed,children running up and down the halls till very late, the fire alarm was pulled 3differnt times Saturday night 12-08-07 probably would not stay here... more