I booked a theme suite for my husbands birthday as a surprise,got a confromation number, and even conversated with the guy about how the room was. We went to check in the hotel only to be told that our reservation could not be found. He checked the conf. number and nothing. He gave our room to someone else and didn't... more

I just want to say that we had a great stay and we enjoyed the service when we visited our son who is going to college in this area. We would definetly recommend to others. Night of big storm they were very hospitable to us. more

We choose this hotel because it was just outside of Chicago. We had a great time. Our kids loved the clean pool and great breakfast. The room was very clean. The hidabed was typical with thin spring mattress. We had a great time and drove into Chicago during the day to see the sights. more

I knew this wasn't a 4-start hotel, but it was substandard for even a 2-star: * The mattresses were worn out - it was like sleeping in a black hole. * The room was only slightly larger than a standard 2-bed room, even though billed as a "suite" -- the couch and desk were separate from the beds, but there... more

Not the cleanest hotel we've been in. They claimed to have a hot breakfast, which was not true. The hotel was remodeling the breakfast area to "better accommodate guests in the future." Unfortunately, it wasn't ready and what food they had was terrible and microwaveable. They also claimed to have a heated indoor pool and hot tub. The first two... more

After seeing the favorable reviews and ratings here, it may be my expectations were a bit too high. After all, this is just a Comfort Suites. And since most of my concerns were unique to the room itself, it may just be I got a "dog" room - perhaps due to the fact that we checked in early and also... more

Stayed here for a wedding. Really, eveything was very nice, nothing to complain about. Check-in was quick and painless, room was clean. Indoor pool was nice, just a bit small. Awesome breakfast buffet, free of charge. Oh, and there is free internet, which is a nice perk...I'm so tired of getting nickel and dimed by "upscale" places like hyatt for... more

Stayed here for an interview in the area. From NYC, and haven't had the best experience with Comfort Inn's, but this one was really nice. Clean, desk guys were nice, rooms were clean. I wish the bed was a bit softer, but I guess nothing's perfect. And mauve drapes and green carpet? Yikes. Best part was the breakfast in the... more

We stayed here with my family over Labor Day. We got 5 rooms and had no problem getting them all close to each other. The rooms were nice, with the beds & a separate sitting area w/ couch & desk. The only thing I would have suggested is that the TV isn't viewable from the couch, only the beds. The... more