We arrived late and left early so we didn't experience any part of the hotel other than the room. We were in Room 1711, which was large, well appointed, and had everything one would need when away from home. The internet was free and there was a complimentary breakfast, although we didn't have time to see what was served. The... more

Pros - great location, couple of blocks from Hancock building - 2 bedroom suite was rather large and big enough for family of six -front desk staff was very helpful and courteous Cons - housekeeping did not replenish supplies (shampoo, TP, kleenex, etc) - breakfast was set up in temporary location, while work being done. Would stay there again. more

I was very impressed at first with the room: all the fixtures and furniture looked new and stylish, and the tv was one of those new flat screen LCD wide screen types. My only complaints would be that the fridge is pretty loud when you're trying to go to sleep at night and that the shower, although new, doesn't have... more

Very nice. Like staying in a one bedroom apt. Plenty of room. Only complaint was it's not WIFI you have to plug in. Location is great. more

Booked on Priceline so wasn't sure what we were going to get. Hotel is 1.5 blocks off Michigan Ave right down from John Hancock building. GREAT LOCATION. Lobby was clean and room was large and clean. Elevator alittle scary but that is normal with older buildings. Parked alittle down the street for about 8 dollars cheaper than valet, not sure... more

Stayed a few days here. Great hotel !!! Awesome location. Upgraded to newly remodled one bedroom suite on the 18th floor. Staff was very friendly and helpful. Can't wait to go back. more

Stayed at the hotel just after New Year's 2008. Stayed in a two-bedroom suite. Very roomy and clean. The beds were so comfortable. They had said that there was construction, as they are renovating, and we heard nothing at all. It was a Friday, therefore, the workers could have gone for the day. We had the breakfast in the morning... more

This hotel is a very nice place for a family visit to downtown Chicago. It's in a great location, on East Walton, just a block east of the Hancock Tower near the Miracle Mile. This hotel is undergoing renovations, but my room was completely unaffected by any construction noise and I didn't even see any work in progress. Work is... more

I just returned from Chicago where we stayed in the Chicago Residence Inn. It is currently undergoing a remodel which it definitely needs. However, the rooms where large and clean and the staff very accomodating. It is in a great location - between Mag Mile and lake. My only complaint would be that the elevators are too small for the... more