I did not stay at this hotel, but attended a conference at the Sheraton for two days. The hotel lobby and meeting room areas are beautiful and very roomy. The conference facilities are vast but organized well with a lot of room for information areas. The food at the conference was great and the waiter at our lunch was probably... more

This hotel is OK. For the price, you should get much more. The lobby was nice, but the rooms were a bit dirty. My shower had mold in between the tiles and there was hair in the "clean" towels. When I stepped off the elevator, my floor (20) smelled like a wet dog. Food from room service was great, but... more

The three of us stayed at the Sheraton over the Labor Day weekend as our first trip to Chicago. We chose the hotel due to its excellent location, close to Navy Pier and Michigan Ave. The lobby area has obviously undergone refurbishment and presents an excellent first impression. At reception we were asked if we wanted an upper floor room... more

Stayed here for the Labor Day weekend. Our experience from the time we walked in the door until we walked out was wonderful! We (two couples) arrived at 11:00 a.m. and even though the check in was 3:00 p.m. they gave us rooms right away which left us free to roam without having to worry about getting back at a... more

I decided to stay at the Sheraton Hotel and Towers for the Labor Day Week-end, even though I had read several negative reviews. I chose the Sheraton over the Omni, Embassy Suites, and Hilton Suites hotels. My stay was wonderful. We received a warm greeting from Grant upon check in, and were made to feel as though we were the... more

My friend and I travelled to Chicago for a New Year experience away from London. Having scoured expedia for deals, the Sheraton Hotel and Towers seemed to come out trumps. On arrival we were pleasantly greeted with a classy lobby decorated to the nines with Christmas decorations, including a chocolate sculpture in the centre depicting toy soldiers. Already impressed, we... more

We stayed here for 2 nights in August. We really liked this hotel. We had stayed at Hotel Sax the two nights before and liked this one better. We thought the staff was really professional, nice and accomodating. there was a mix up with our reservation/price (it was our fault) and the staff went out of their way to work... more

This was a tough review. I wavered between a score of 3 and 4. Had I paid full price for this 4-star hotel, I would have expected more pizazz. But because I got a tremendous deal through Priceline, I was quite delighted with what we got. My wife, myself, and our friend staying with us noted these highlights: Helpful, friendly,... more

I recently returned from an overnight stay at the Sheraton Chicago. The property itself is very clean and in good shape. I had a king room that was on the North side of the building, and offered a great view. The room had a large LCD television, an average sized desk, and a decent bathroom. The internet is wired in... more