For travellers and tourists, it is hard, if not impossible, to beat the location of this hotel - steps from the shops of the Magnificient Mile, the bars and restaurants of Rush Street and Hubbard, walking distance from the theatres and parks. The hotel is busy yet tended by extremely friendly and efficient staff: from doormen to reception desk to... more

My husband and I stayed here for our 5 year wedding anniversary. The room was CLEAN! The bathroom was CLEAN!!!! The king bed was comfy not like your normal hard hotel bed. They have a pool but it is not very deep, so it would be great for kids. When we come back we would stay here again and bring... more

I was there at a convention and had the most wonderful room! I highly recommend this hotel. more

I booked our reservations through Hotrooms.com after The James Hotel would no longer honor my reservations due to a change in management [very last minute - I was NOT happy with The James Hotel!!]. I was originally bummed to be staying in a large chain instead of a small boutique hotel. The staff at the Sheraton, from the first person... more

Stayed two nights at the Four Points because it was priced well and in a nice location in Chicago. I did not expect much as past experiences at Four Points hotels have been poor. This one was very nice. I arrived unfortunately during Spring break and since this hotel is near the American Girl store (or perhaps there was an... more

Being a middle-class family man and a small business traveler, I want clean facilities, a few amenties (basic indoor pool & exercise rooms, DIY laundry), and friendly staff. I don't need anything fancy or Four Season Level service (I've stayed at the Ritz and The Four Seasons, when I was with another employer and someone else was in charge of... more

We stayed at the Four Points for one night. We had the American Girl package. The room was only 115.00 a night plus parking and taxes which I thought was a great deal for the location. The staff was very friendly and helpful. Cathy at the front desk always acknowledged my daughter by name which made her feel special. The... more

Our family of 4 stayed 2 nights and really liked it. The lobby is welcoming and smelled really nice. The staff was really pleasant and helpful. We had the Extra Comfy room with 2 doubles and a sofabed, which gave us more space to sit and move around. The sofa area was nice for eating the snacks we picked up... more

A great stay. We were only scheduled for Friday night because they were booked for Saturday night. We are Starwood Preffered Guests and were on the 8th floor with key access only elevators. Upon our arrival we told the staff person who was checkin us in that we had 2 seperate cars there that needed validation because we had met... more