Everything aspect of our stay from start to finish was excellent. The hotel is immaculate, rooms are a nice size, well appointed and quiet. Staff are really helpful and the concierges I worked with were *real* concierges: they were happy to answer questions, make bookings and their advice on Chicago was very good. Front desk staff was helpful, honest and... more

This hotel is the standard by which ALL hotels should be judged, not just Chicago, but anywhere. It is first-class in every way, from the doormen, to the bellhop, to the front desk staff, to the housekeeping. The location is perfect for downtown shopping and sightseeing. The rooms are gorgeous. The food was outstanding. I did not visit the spa... more

Flawless! Nothing more can be said. Service was excellent, the food was awesome and the location is amazing! Situated atop Tiffany's on Michigan (does it get any better?!) its in the middle of everything. The staff is very helpful. Of course it all comes at a pretty penny, but the suite is worth it - with a plasma in the... more

I stayed one night on a business trip. The room was fine; the bathroom exceptional. I love the way a light comes on in the closet when you open the closet door. The staff was friendly and repeatedly offered to help. I have two relatively minor quibbles: I had to search the room for a water glass to brush my... more

I stayed 2 nights in the Peninsula and had again a great peninsula experience. Last time in stayed in Four seasons and the Peninsula just has that little bit extra. Chocolates in your room, great breakfast, friendly staff and a very classy lobby. I had dinner in their gourmet restaurant the second night. 200 us for a single couvert including... more

This was one of the best hotel stays of my life, from start to finish--maybe THE best urban hotel experience. Every need was anticipated and there was a thoughtful touch at every turn. I spent Easter weekend in Chicago and stayed at both the Four Seasons and the Peninsula, and though the 4S was nice and thoroughly professional, it paled... more

We stayed for 2 nights last month in a deluxe double room. Overall, I'd have to rate the hotel as just ok, and not on the same level as the other Peninsula hotels we've visited. Our check in experience was inexcusable for a hotel of this reputation and star rating. A week before our arrival the hotel contacted me regarding... more

I have now stayed at the Peninsula Chicago 6 times since the year 2002. I stay here for many reasons, including location, exceptional service and spa/workout facilities. The staff is incredibily courteous. The bathrooms are spectacular with separate garden tubs and showers along with marble accents. The TV above the bathtub is the bomb! The workout area and swimming pool... more

Wow, best hotel I've ever stayed in, bar none. The service is of a caliber that is beyond words. All the reviews pretty much lay out all the details, so no need to repeat all of the wonderful amenities (okay, I will anyway -- molton brown bath products, TV in bathroom, oversized bathtub and separate oversized shower, temp controls, in-wall... more