The rooms were spacious and clean (looked like new). The bed and pillows were very comfortable and the room had a refrigerator, coffee pot, and free internet access. It is located just 2-3 blocks from Michigan Avenue and is near a lot of restaurants and shopping. Several theatres are within a short walk (5-6 blocks). The only negative was that... more

Hilton Garden Inn is a wonderful place to stay in Chicago. We stayed the week of 7/20-7/26 and it was fantastic. Our room was clean and neat throughout our stay. We got to stay on the 22nd floor, which had fantastic views. Our children enjoyed the pool several times during our stay. The staff was wonderful. One item that not... more

This hotel seemed like a good deal, and it's location is great for sure. The room was nice enough... However, the problems began as we checked in for our one night stay. Rude staff were the norm. For instance, we had a couple of little questions and needed directions, pretty standard stuff, but the staff ignored us and when we... more

Location is great, right on north side of river.. good restaurant in lobby (weber), nice clean rooms.. the "gotchas" - > loud A/C in the rooms > the internet access is ok, but kinda slow > the starbucks in the lobby isn't worth it - not a full BUX, take a walk to a real one more

Great location, very clean and the staff were very friendly. The room had everything we needed and was very comfortable. more

We called ahead to alert the hotel of our late check-in due to flight troubles and we had no problems when we checked in around midnight; the room we had requested was ready for us. The room was clean, included a mini-fridge, microwave, computer desk, etc. The bathroom was stocked with Neutrogena toiletries. We heard minimal traffic from our 18th... more

Just got back from Chicago and wanted to write my review while everything is fresh in my mind. We arrived in the early afternoon and our room wasn't ready. Check in was at 3pm, so that was fine. They held our bags and we did some sightseeing. Returned to the hotel and our room was ready. On first entering our... more

I was originally booked at The Silversmith for my trip to Chicago for NeoCon, however because I had booked through Orbitz my room was not guaranteed and The Silversmith was oversold. They moved me to the HGI, and I'm glad they did! It was closer to the Merch Mart so I could walk there instead of taking a cab, there... more

We were in Chicago for 4 nights just to sightsee, and we wanted to stay somewhere centrally located but less than $200/night. This hotel was perfect. Two blocks north of the river, two blocks west of the Magnificent Mile, with a subway stop right at the corner. The room was very clean, plenty big, lots of towels. The mattresses are... more