We spent 3 nights at this hotel in mid-July. Although the hotel is average for facilities, the staff were so very good that they increased the hotel rating in my view. They were friendly, helpful, displayed brilliant local knowledge and were all-round professionals. I will be recommending the hotel to others. Antonia, Essex, UK more

The staff here are little stars! Everyone was extremly helpful and they really couldnt do enough for you. They were always full of smiles and greetings. Our room was on the 10th floor, we didnt have the greatest view, overlooking the Congo River Golf next door but of a night it looked stunning with all the stores and streets lit... more

Even from the outside this hotel gives an impression of grandeaur with its unusual circular shape and it towers above all of its competitors along I-Drive. The reception area was clean and tidy, although fairly small for a hotel of its size, but offers that touch of Hollywood Glamour with the white grand piano (though pity it was never played)... more

My girlfriend and I went for two weeks and found the hotel to be very friendly and the staff very helpful with everything.The beds and room were very clean and were great size for a couple like ourselves.The room was cleaned every day and we were left a free bottle of water as well. The hotel is well placed on... more

We stayed here for 7 days while we visited Orlando.Our requirements were; -> Must have good access to parks -> Must have outdoor pool -> Must be 4* or greater So this is the one we chose. Overall we were very happy. There was a free shuttle to Universal and Seaworld (but not Disney). The restaurant was nice and had... more

My family and I stayed here for four days while doing the whole Universal thing. We arrived hours before check-in time but they were more then willing to give us our room right away. We were even bumped up to Club Level. The staff was more than accomadating and very helpful. The hotel offers a free shuttle to Universal and... more

Got a good deal through Expedia so I booked it for myself and my 11 year old daughter for a vacation to Florida. Very unique shape thrilled my daughter. A bit older, but overall not a bad place. Mattresses were VERY soft, so consider that if you have back issues. Pool was small, but not busy. Easy enough to find. more

We stayed at the Four Points hotel on the weekend of the May 30, 2008. I have always wanted to stay here for some reason. While we couldn't normally afford to stay here, the prices were low enough that weekend to be able to. I have to say it was great! The customer service was amazing! We had a problem... more

My daughters and I stayed here in March for a total of 5 nights. They loved it! It is right on the trolley and restuarants and a 7-11 are right across the street. The pool is kind of small but deep. The staff was incredible. We lost things, had them hold things, and were in general probably a pain to... more